So, I requested a payout on the first of October and after a week of waiting they replied saying that my account is under review and in the same day they emailed me saying that " my account is no longer eligible to earn money from my sales" without even mentioning the reason why , also saying I have to contact them to verify my account ( even tho my account is already verified and still active) , so I submitted a case to the Earn Money team hoping to get an explanation for this, and it's been 12 days n I haven't received any response nor my payout , I really don't understand why it takes so that long to replay to a case and since when they take 22 days reviewing your account so you can get your payout? I'm really so confused and I need an explanation asap
So, I requested a payout on the first of October and after a week of waiting they replied saying that my account is under review and in the same day they emailed me saying that " my account is no longer eligible to earn money from my sales" without even mentioning the reason why , also saying I have to contact them to verify my account ( even tho my account is already verified and still active) , so I submitted a case to the Earn Money team hoping to get an explanation for this, and it's been 12 days n I haven't received any response nor my payout , I really don't understand why it takes so that long to replay to a case and since when they take 22 days reviewing your account so you can get your payout? I'm really so confused and I need an explanation asap
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