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Posted 6 days ago by xlllNoalllx
Hi, how long do I have to wait for the restriction to be lifted? I've had my account for 4 years and always used the same payment method to purchase credits. I've already submitted 3 tickets and haven't received a response.
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xlllNoalllx posted 4 days ago
They are embarrassing...
xlllNoalllx posted 6 days ago
I've done everything... Thank you.
1 Votes
Da3n3ryz posted 6 days ago
Hi @xlllNoalllx , it can take 1 to 5 full days for non-VIP and 1 to 3 full days for VIP for Customer Support
to respond.
This article explains Account Holds and what to do: http://im.vu/help647
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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Hi, how long do I have to wait for the restriction to be lifted? I've had my account for 4 years and always used the same payment method to purchase credits. I've already submitted 3 tickets and haven't received a response.
Attachments (1)
Screenshot20....png
64.2 KB
0 Votes
3 Comments
xlllNoalllx posted 4 days ago
They are embarrassing...
0 Votes
xlllNoalllx posted 6 days ago
I've done everything... Thank you.
1 Votes
Da3n3ryz posted 6 days ago
Hi @xlllNoalllx , it can take 1 to 5 full days for non-VIP and 1 to 3 full days for VIP for Customer Support
to respond.
This article explains Account Holds and what to do: http://im.vu/help647
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
0 Votes
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