Fiz minha verificação do Age mas deu como falha, não entendi o pq aconteceu sendo q mandei as informações direitinho I found it completely unfair, I bought it and you didn't release it, I did the whole process you asked me to and even then it didn't release and keeps saying that it wasn't possible to complete the process because of my face with my document and just because I look young and I'm 28 years old. I will want my refund back.
I found it completely unfair, I bought it and you didn't release it, I did the whole process you asked me to and even then it didn't release and keeps saying that it wasn't possible to complete the process because of my face with my document and just because I look young and I'm 28 years old. I will want my refund back.
My age was not approved
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1 Comments
Lucasposted
2 days ago
Olá! Se a verificação de idade falhou, peça novas tentativas ao Serviço ao Cliente. Tenha seus dados e documentos prontos para agilizar a análise. O que fazer se a minha verificação de identidade falhou? http://im.vu/help424
Fiz minha verificação do Age mas deu como falha, não entendi o pq aconteceu sendo q mandei as informações direitinho I found it completely unfair, I bought it and you didn't release it, I did the whole process you asked me to and even then it didn't release and keeps saying that it wasn't possible to complete the process because of my face with my document and just because I look young and I'm 28 years old. I will want my refund back.
I found it completely unfair, I bought it and you didn't release it, I did the whole process you asked me to and even then it didn't release and keeps saying that it wasn't possible to complete the process because of my face with my document and just because I look young and I'm 28 years old. I will want my refund back.
My age was not approved
0 Votes
1 Comments
Lucas posted 2 days ago
Olá! Se a verificação de idade falhou, peça novas tentativas ao Serviço ao Cliente. Tenha seus dados e documentos prontos para agilizar a análise. O que fazer se a minha verificação de identidade falhou? http://im.vu/help424
Como enviar um ticket de suporte: https://support.imvu.com/support/tickets/new
Como criar e responder a um ticket de suporte: http://im.vu/help396
Como criar e responder a um ticket de suporte no mobile: http://im.vu/help769
Obrigado!
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