I really don't want to post a ton, but I just updated Studio and now I can't load any exist items. I think the new release is broken. Speaking of which, can I get a link to the last version to reinstall it?
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Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on December 07, 2023.
[Archived]
Go to ...
C:\Users\%USERNAME%\Documents\IMVU Studio Projects\
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C
Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on December 07, 2023.
[Archived]
I was able to open my "un-openable" projects by right-clicking the individual project folder and un-checking the Read-Only on the folder. Clearing the read-only on each folder now allows me to open my hopelessly lost projects :)
Maybe this will work for others as a work-around?
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C
Communityposted
3 months ago
Admin
Posted by “Drosselmeyer” on December 07, 2023.
[Archived]
Got it. I just sent a reply to new email. Thanks!
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Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on December 07, 2023.
[Archived]
Your message couldn't be delivered because the recipient's email server (outside Office 365) suspected that your message was spam.
For Email Admins
When Office 365 tried to send the message to the next email server outside of Office 365 the external email server returned the error below. This indicates the recipient's email server (or their email filtering service) suspected the sender's message is spam.
While the sender may be able to alter the message contents to fix this, it's likely that only the recipient's email admin can fix this problem. Unfortunately, Office 365 support is unlikely to be able to help fix these kinds of externally reported errors.
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Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on December 07, 2023.
[Archived]
Plz let me know if you got the email. I have a new email account for contact. Thee old one is expiring :/
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Communityposted
3 months ago
Admin
Posted by “Drosselmeyer” on December 07, 2023.
[Archived]
It is the project folder for Studio. If you are on Windows it will be something like this: C:\Users\<username>\Documents\IMVU Studio Projects\<cid>\derived11893. In this example we would need the folder 'derived11893' zipped and sent to us. Thanks!
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C
Communityposted
3 months ago
Admin
Posted by “MaxSMoke777” on December 07, 2023.
[Archived]
Where is the project folder? Is that the project folder for Studio or my own files?
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C
Communityposted
3 months ago
Admin
Posted by “Drosselmeyer” on December 07, 2023.
[Archived]
@LestatDeLioncourt, Thanks! This will hopefully shed some light!
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C
Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on December 07, 2023.
[Archived]
Hey @Drosselmeyer I have had an issue with opening projects, off and on for the past few days. I finally got two recently derived projects submitted last night. I have not tried to re-edit them.
I have two older projects that I have not been able to open for at least a few days (8 to 10). I have had these projects saved for some weeks.
I have zipped the two project folders complete and will email these shortly. I am not sure if you "plop" these into your work folder if they will allow you to opep (owner rights) but maybe you can see the issue?
Check email plz....
Thanks for the help.
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C
Communityposted
3 months ago
Admin
Posted by “Drosselmeyer” on December 07, 2023.
[Archived]
Would you be willing to zip up the project folder for one of the drafts that won't open and email it to studio@imvu.com?
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C
Communityposted
3 months ago
Admin
Posted by “MaxSMoke777” on December 07, 2023.
[Archived]
I have been messing around and now I can get some published items to load, but not others. Also one of the 5 drafts I tried to open wouldn't open. It seems to be intermittent.
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C
Communityposted
3 months ago
Admin
Posted by “MaxSMoke777” on December 07, 2023.
[Archived]
I installed 1.26.23 and now I can open drafts, but I can't seem to open published items.
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C
Communityposted
3 months ago
Admin
Posted by “MaxSMoke777” on December 07, 2023.
[Archived]
Thanks, that was very helpful.
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C
Communityposted
3 months ago
Admin
Posted by “MaxSMoke777” on December 07, 2023.
[Archived]
All of them. I can't open anything. Like I said in another comment, I think you've pushed the wrong build.
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C
Communityposted
3 months ago
Admin
Posted by “Drosselmeyer” on December 07, 2023.
[Archived]
@MaxSMoke777 and @LestatDeLioncourt, We are investigating this and have a question: Is this happening just with drafts or any PID you attempt to open for edit? Does it happen with a new product derive?
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C
Communityposted
3 months ago
Admin
Posted by “Drosselmeyer” on December 06, 2023.
[Archived]
@LestatDeLioncourt and @MaxSMoke777, I have sent you both emails requesting projects that are having the issue. We are trying to reproduce the issue in house.
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C
Communityposted
3 months ago
Admin
Posted by “Saturi” on December 06, 2023.
[Archived]
We are looking into this issue. Thanks for reporting, @MaxSMoke777 and @LestatDeLioncourt!
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C
Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on December 06, 2023.
Posted by “MaxSMoke777” on December 06, 2023.
[Archived]I really don't want to post a ton, but I just updated Studio and now I can't load any exist items. I think the new release is broken. Speaking of which, can I get a link to the last version to reinstall it?
0 Votes
18 Comments
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on December 07, 2023.
[Archived]Go to ...
C:\Users\%USERNAME%\Documents\IMVU Studio Projects\
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on December 07, 2023.
[Archived]I was able to open my "un-openable" projects by right-clicking the individual project folder and un-checking the Read-Only on the folder. Clearing the read-only on each folder now allows me to open my hopelessly lost projects :)
Maybe this will work for others as a work-around?
0 Votes
Community posted 3 months ago Admin
Posted by “Drosselmeyer” on December 07, 2023.
[Archived]Got it. I just sent a reply to new email. Thanks!
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on December 07, 2023.
[Archived]Your message couldn't be delivered because the recipient's email server (outside Office 365) suspected that your message was spam.
For Email Admins
When Office 365 tried to send the message to the next email server outside of Office 365 the external email server returned the error below. This indicates the recipient's email server (or their email filtering service) suspected the sender's message is spam.
While the sender may be able to alter the message contents to fix this, it's likely that only the recipient's email admin can fix this problem. Unfortunately, Office 365 support is unlikely to be able to help fix these kinds of externally reported errors.
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on December 07, 2023.
[Archived]Plz let me know if you got the email. I have a new email account for contact. Thee old one is expiring :/
0 Votes
Community posted 3 months ago Admin
Posted by “Drosselmeyer” on December 07, 2023.
[Archived]It is the project folder for Studio. If you are on Windows it will be something like this: C:\Users\<username>\Documents\IMVU Studio Projects\<cid>\derived11893. In this example we would need the folder 'derived11893' zipped and sent to us. Thanks!
0 Votes
Community posted 3 months ago Admin
Posted by “MaxSMoke777” on December 07, 2023.
[Archived]Where is the project folder? Is that the project folder for Studio or my own files?
0 Votes
Community posted 3 months ago Admin
Posted by “Drosselmeyer” on December 07, 2023.
[Archived]@LestatDeLioncourt, Thanks! This will hopefully shed some light!
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on December 07, 2023.
[Archived]Hey @Drosselmeyer I have had an issue with opening projects, off and on for the past few days. I finally got two recently derived projects submitted last night. I have not tried to re-edit them.
I have two older projects that I have not been able to open for at least a few days (8 to 10). I have had these projects saved for some weeks.
I have zipped the two project folders complete and will email these shortly. I am not sure if you "plop" these into your work folder if they will allow you to opep (owner rights) but maybe you can see the issue?
Check email plz....
Thanks for the help.
0 Votes
Community posted 3 months ago Admin
Posted by “Drosselmeyer” on December 07, 2023.
[Archived]Would you be willing to zip up the project folder for one of the drafts that won't open and email it to studio@imvu.com?
0 Votes
Community posted 3 months ago Admin
Posted by “MaxSMoke777” on December 07, 2023.
[Archived]I have been messing around and now I can get some published items to load, but not others. Also one of the 5 drafts I tried to open wouldn't open. It seems to be intermittent.
0 Votes
Community posted 3 months ago Admin
Posted by “MaxSMoke777” on December 07, 2023.
[Archived]I installed 1.26.23 and now I can open drafts, but I can't seem to open published items.
0 Votes
Community posted 3 months ago Admin
Posted by “MaxSMoke777” on December 07, 2023.
[Archived]Thanks, that was very helpful.
0 Votes
Community posted 3 months ago Admin
Posted by “MaxSMoke777” on December 07, 2023.
[Archived]All of them. I can't open anything. Like I said in another comment, I think you've pushed the wrong build.
0 Votes
Community posted 3 months ago Admin
Posted by “Drosselmeyer” on December 07, 2023.
[Archived]@MaxSMoke777 and @LestatDeLioncourt, We are investigating this and have a question: Is this happening just with drafts or any PID you attempt to open for edit? Does it happen with a new product derive?
0 Votes
Community posted 3 months ago Admin
Posted by “Drosselmeyer” on December 06, 2023.
[Archived]@LestatDeLioncourt and @MaxSMoke777, I have sent you both emails requesting projects that are having the issue. We are trying to reproduce the issue in house.
0 Votes
Community posted 3 months ago Admin
Posted by “Saturi” on December 06, 2023.
[Archived]We are looking into this issue. Thanks for reporting, @MaxSMoke777 and @LestatDeLioncourt!
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on December 06, 2023.
[Archived]Hey Max, you can download the current Studio version here: https://create.imvu.com/imvu-studio-download/#downloads
I am having the same issues. I have uninstalled and cleaned up leftovers then reinstalled all these versions and they are doing
the same thing.
I guess the IMVU, wonky servers are to blame. I have had this issue of intermittently, not being able to load previous projects
for several days.
Not working tonight... All doing the same, loading, loading, loading :/
0 Votes