[Archived - EveEden]

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Posted by “EveEden” on September 03, 2023.

[Archived]

my studio is showing all white and at top it says

IMVU Studio undefined

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Community posted 7 months ago Admin

Posted by “LestatDeLioncourt” on September 06, 2023.

[Archived]

YaY :D Good Job. Link here as sometimes old issues come back.

 

~ Enjoy Life

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Community posted 7 months ago Admin

Posted by “EveEden” on September 06, 2023.

[Archived]

i found it after a while just stopping in to say thanks for the help!

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Community posted 7 months ago Admin

Posted by “Drosselmeyer” on September 06, 2023.

[Archived]

@EveEden​ LeStat has mentioned this page, but the specific section 'Clear Studio Cache' should help

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Community posted 7 months ago Admin

Posted by “LestatDeLioncourt” on September 05, 2023.

[Archived]

I have had AVG working Fine and it took an update that blocked the client for me. That is why I asked if you wanted to temporarily disable your Internet Security and reinstall Studio. Also, make sure your Firewall is allowing access to the Internet. https://help.imvu.com/s/article/Basic-Troubleshooting-Steps-for-IMVU-Studio

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Community posted 7 months ago Admin

Posted by “EveEden” on September 05, 2023.

[Archived]

wasnt having a prob toother night with things i made a whole theme basicly in few rounds in creator then closed out after that round of trying do things and sence that its been doing this

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Community posted 7 months ago Admin

Posted by “EveEden” on September 05, 2023.

[Archived]

Windows pc and creators broke, i feeling its not on my end theres got be some kind of bug in it and needs repaired, after calling imvu this am they told me call me in 24 hours to see updates, If others are having this prob please speak up so i no i not alone. ty all

 

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Community posted 7 months ago Admin

Posted by “LestatDeLioncourt” on September 04, 2023.

[Archived]

Hi @EveEden​ Sorry you are still experiencing this. The only other thing I can think of is to temporarily disable your anti-virus. Some recently had issues with AVG. The AVAST and KasperSky are working fine. Another person had an issue with ESET. I am not saying one or the other is better, only that the Internet Security may be interfering as the new Studio needs full Internet access. The Firewall should be set to allow the IMVU Studio full access, also.

 

Are you on Windows or Macintosh?

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Community posted 7 months ago Admin

Posted by “EveEden” on September 04, 2023.

[Archived]

This is what keeps happening, i try even removing it let me pc stay off for lil over 4 hours then tryed again still, if its a bad download then they need fix it they keep saying ts not on there end i don't see why its hitting a full day and not fixed, i want get back to my creating its peaceful to me and fun!

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Community posted 7 months ago Admin

Posted by “EveEden” on September 04, 2023.

[Archived]

imvu studio undefined

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Community posted 7 months ago Admin

Posted by “EveEden” on September 04, 2023.

[Archived]

try this and still doing it

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Community posted 7 months ago Admin

Posted by “LestatDeLioncourt” on September 03, 2023.

[Archived]

Hi @EveEden (Customer)​ It sounds like a bad install. MAC or Microsoft version, uninstall the Studio and get a fresh copy Here:

 

Thanks

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