I don't know if anyone else is having this issue but I've attempted uninstalling and reinstalling studio multiple times trying to fix it. I can't save my work to projects to return to later. Everytime I do it gives me an error that the textures were unable to be saved and saves the projects. If I reclick on the project to open it, all the textures that I added are removed and set to white. I've gone back to classic and will continue to do so until this gets fixed. I will share screen shots soon I'm just frustrated with it after spending almost all day yesterday working on a new home with 45 textures for it to be gone.
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Communityposted
7 months ago
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Posted by “LestatDeLioncourt” on August 29, 2022.
[Archived]
It may be helpful to test this on another PC, Laptop, etc. and see if the issue continues.
It may also be helpful to list your Computer Specs. So Staff can try to duplicate the issue. If you don't fell comfortable listing that in public, you may send it to [email protected] and make reference to this post and the issue you have.
Specs would include, Make, Model, Total Ram, Total Free Space, etc. In Windows, much of this information can be gathered in the utility DxDiag. The utility can be run in the search bar and a report generated there in the utility via the "Save All Information" button. It generates and easy to send, use text file with system information.
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Communityposted
7 months ago
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Posted by “JustinWallace” on August 28, 2022.
[Archived]
No. But even with it off it worked for two items and then started having issues again with taking pictures and getting anything done. Super frustrating.
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Communityposted
7 months ago
Admin
Posted by “LestatDeLioncourt” on August 28, 2022.
[Archived]
After install of Studio, can you turn it back on again?
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Communityposted
7 months ago
Admin
Posted by “JustinWallace” on August 28, 2022.
[Archived]
Turning it off worked. Thank you. So weird how programs can be so finicky like that
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Communityposted
7 months ago
Admin
Posted by “DiamondBones” on August 28, 2022.
[Archived]
@JustinWallace When you uninstall, do you reinstall right away after? or do you let it rest first?
Please note. every Step is Important. Completely Delete Both Folders mentioned above.
I do hope this helps...
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Communityposted
7 months ago
Admin
Posted by “LestatDeLioncourt” on August 11, 2022.
[Archived]
Hi @JustinWallace I would try the complete uninstall and removal of hidden folders. The test on a smaller project before investing the time. You can also import your .CHKN file from Classic and save as a test.
This process has helped many others...
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Posted by “JustinWallace” on August 10, 2022.
[Archived]I don't know if anyone else is having this issue but I've attempted uninstalling and reinstalling studio multiple times trying to fix it. I can't save my work to projects to return to later. Everytime I do it gives me an error that the textures were unable to be saved and saves the projects. If I reclick on the project to open it, all the textures that I added are removed and set to white. I've gone back to classic and will continue to do so until this gets fixed. I will share screen shots soon I'm just frustrated with it after spending almost all day yesterday working on a new home with 45 textures for it to be gone.
0 Votes
12 Comments
Community posted 7 months ago Admin
Posted by “LestatDeLioncourt” on August 29, 2022.
[Archived]It may be helpful to test this on another PC, Laptop, etc. and see if the issue continues.
It may also be helpful to list your Computer Specs. So Staff can try to duplicate the issue. If you don't fell comfortable listing that in public, you may send it to [email protected] and make reference to this post and the issue you have.
Specs would include, Make, Model, Total Ram, Total Free Space, etc. In Windows, much of this information can be gathered in the utility DxDiag. The utility can be run in the search bar and a report generated there in the utility via the "Save All Information" button. It generates and easy to send, use text file with system information.
0 Votes
Community posted 7 months ago Admin
Posted by “JustinWallace” on August 28, 2022.
[Archived]No. But even with it off it worked for two items and then started having issues again with taking pictures and getting anything done. Super frustrating.
0 Votes
Community posted 7 months ago Admin
Posted by “LestatDeLioncourt” on August 28, 2022.
[Archived]After install of Studio, can you turn it back on again?
0 Votes
Community posted 7 months ago Admin
Posted by “JustinWallace” on August 28, 2022.
[Archived]Turning it off worked. Thank you. So weird how programs can be so finicky like that
0 Votes
Community posted 7 months ago Admin
Posted by “DiamondBones” on August 28, 2022.
[Archived]@JustinWallace When you uninstall, do you reinstall right away after? or do you let it rest first?
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Community posted 7 months ago Admin
Posted by “Drosselmeyer” on August 19, 2022.
[Archived]@JustinWallace Here is an article that has more information on working with anti-virus software
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Community posted 7 months ago Admin
Posted by “LestatDeLioncourt” on August 18, 2022.
[Archived]AVAST has had issues in the past. @JustinWallace , can you right click the icon in the tray and pause it to test?
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Community posted 7 months ago Admin
Posted by “JustinWallace” on August 18, 2022.
[Archived]Avast
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Community posted 7 months ago Admin
Posted by “Drosselmeyer” on August 15, 2022.
[Archived]@JustinWallace Are you running any anti-virus software?
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Community posted 7 months ago Admin
Posted by “JustinWallace” on August 15, 2022.
[Archived]Alright I'll have to try and do that today. Thank you.
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Community posted 7 months ago Admin
Posted by “LestatDeLioncourt” on August 11, 2022.
[Archived]It jumped to save the post before I could post the rest... :/
I know there are two folders left over after uninstalling.
One is your projects folder. One is settings, etc. for Studio.
Please note. every Step is Important. Completely Delete Both Folders mentioned above.
I do hope this helps...
0 Votes
Community posted 7 months ago Admin
Posted by “LestatDeLioncourt” on August 11, 2022.
[Archived]Hi @JustinWallace I would try the complete uninstall and removal of hidden folders. The test on a smaller project before investing the time. You can also import your .CHKN file from Classic and save as a test.
This process has helped many others...
0 Votes