[Archived - babynightmareX] Hey I have question

Posted 2 months ago by Community

Post a topic
  • Topic is Locked
Un Answered
C
Community Admin

Posted by “babynightmareX” on March 05, 2022.

[Archived]

I was wondering if you guys can cancel my ap on my profile my friend got it for me

and my account now on hold and I can’t buy anything sorry if it was bad thing

0 Votes


1 Comments

C

Community posted 2 months ago Admin

Posted by “RickEros” on March 09, 2022.

[Archived]

@babynightmareX​ This is likely the wrong forum to ask this. You can go to "IMVU Hangout" in the Discussions board at help.imvu.com

 

However you're better off going to help.imvu.com, clicking "Contact Us" and submitting a ticket.

 

From what I know (had friends hit issues), when there is any suspicion of credit card fraud, IMVU will put the account on hold and require you to prove who you are, usually via a phone call and sending them images of your ID and a selfie of you holding your ID.

 

Seems to be a lot of it lately, as every month I'll have a sale reversed because IMVU found the buyer was using a fraudulent card. Not saying you're committing fraud, but having a friend buy AP for you does raise the alarms on IMVU's end.

0 Votes