[Archived - JanXuan] This (furniture) item can not be worn by your avatar

Posted by “JanXuan” on May 15, 2024.

@Drosselmeyer​ "This item is not yet ready to be edited" was when I tried to edit it in Classic client. "This item can not be worn with your avatar" is when I tried to load it in my room. When I tried to "Try it" from the classic web shop, it would take me to the Classic client shop and looked like something was loading but nothing showed in the client shop. As I wrote before, it also happened with another mesh, and also with a derivation from another creator, a very old mesh. The only difference is that the one that I sent you needed four re-submissions, the latest with a new xml, before it was finally fixed. The other items only needed one re-submission. I have the feeling that it is not a matter of the mesh but an irregular occurrence caused in the Classic client, like a Russian roulette. So that will be hard to reproduce by anyone.

Posted by “Drosselmeyer” on May 15, 2024.

Hey @JanXuan​, I did try and reproduce the issue importing the XMF you sent and I could not get any state where I get the message "This item can not be worn with your avatar" or trying to edit it in Classic create it says "This item is not yet ready to be edited".

Though the latter is an issue that has been reported recently by a few creators and I have not yet narrowed down a reproducible case. I would be willing to bet though that if I had a PID that says "This item is not yet ready to be edited" that it would give the same error when trying to place it in a room. I will look for that case.

Thanks for your help!

Posted by “Drosselmeyer” on May 14, 2024.

Thanks for the update @JanXuan​, I did get your email. I must have missed it. I will see if I can reproduce the issue.

Posted by “JanXuan” on May 13, 2024.

@Drosselmeyer​ Just for your information, the last product that had to re'-submitted four times, has finally passed peer ok. That is the one from which I had sent you the xml file. I have made a new xml from the same Blender file and used that for the last submission. I don't know why this one had so much trouble. Two others form the old xml are OK. I am still curious if you received the xml that I had resent from my account e-mail. So far for me this case is closed now. No more problems.

Posted by “JanXuan” on May 11, 2024.

@Drosselmeyer​ So far the re-submissions did their work for most product, only that nasty one is still failing. That one has cost some more trouble and is re-submitted for the third time. Strange thing is that it should still be in peer review but shows as passed for me. (PID67437093) For as far as I can test this one has not been fixed yet. I can not edit it in classic create, and it still does not load in room or shop. I saw that @LestatDeLioncourt​ also had problems that may be related to the ones that I have.

Posted by “JanXuan” on May 10, 2024.

@Drosselmeyer​ I just see that PID 67437093 has passed peer review after the third re-submission and still not showing when I click try from the product page. nor in the Classic client shop. And again when I try to load it in a room: "Sorry. This item can not be worn with your avatar",Then when I do the same from PID 67121952 which is the same mesh and has no problem:

Shoot me.

I have sent the xmf another time, now from my account e-mail. Hoping nothing goes wrong again. I had not gotten an error message from the first time that I sent it. Does your firewall see xml files as a virus?

Posted by “JanXuan” on May 10, 2024.

@Drosselmeyer​ Usually when I click the try on the Classic shop opens and it looks like something is loading but nothing shows. When I try it in a room from my inventory I get the message "This item can not be worn with your avatar". When I try to edit it in Classic create it says something like "This item is not yet ready to be edited".

Weird that you did not get the email. Can it be caught by your firewall?

Posted by “Drosselmeyer” on May 10, 2024.

Thanks for the clarification. Hmm.. When you get the "This item can not be worn with your avatar" is it in the shop in the Classic Client "Try On"?

Also, I did not see an email come in with a XMF. Did you send that to [email protected]? I would still like to try the repro with your file.

Posted by “JanXuan” on May 10, 2024.

@Drosselmeyer​ I don't blame you. The one with the product showing as as " This item can not be worn with your avatar" and not being able to use in a room. It also won't show in shop when you click Try it from the product page. That is why I sent the xmf file to the team but then I had it happen with another mesh too so I don't think that there is something wrong with the xmf.

The table that I told you the last thing as derivation from the widget had the same problem when I did it from the classic create mode. I just redid exactly the same thing from Studio which is now in peer review. Same widget, same table mesh, and this one does not have the problem. The failing one already passed peer, that is PID 67543320 which was done in Classic. I have put it as Display only and will change that to another model when things have been cleared, but you can take a look into it if you want. Thwe good one, PID 67544790, is still in peer. It is exactly the same product done in Studio.

Posted by “Drosselmeyer” on May 10, 2024.

Hi @JanXuan​, I am not sure which bug you are referring to. There are several issues that have been mentioned. Can you be more specific? Thanks.

Posted by “JanXuan” on May 09, 2024.

@Drosselmeyer​ I found another item from the same mesh which has the same bug. PID66662122.

Another one from that mesh does not have the bug.

But I just edited an old product that I found hidden in my catty from which I wanted the properties but with another model, so I replaced the mesh in Classic create without touching the config. This item, PID67543320 is a derivation of a shop widget, of which I have two other derivations working fine. I replaced the original box with a table mesh (remove old mesh, add new mesh). I have two tables from that table mesh in my shop and they are OK.

I saved the product with a new name. But after publishing the new product had the same bug. I'm going crazy. I have checked all my other recent products of the last months but did not find any other failures than the ones discussed here. The widget in my shop, PID15746868, from which I changed the mesh and then saved as nn, has no problem.

Posted by “JanXuan” on May 09, 2024.

@Drosselmeyer​ You are welcome. I also thanked my room moderator for finding this bug.

Posted by “Drosselmeyer” on May 09, 2024.

Ah! Yes. As suspected this is a piece of legacy code that does not filter the same way as the shop. Thanks for being such a loyal creator! This "My New Products" widget is something that is no longer available to new users, like me :), but I have alerted the appropriate team members and a fix is pending. Should be in tomorrow our time.

Posted by “JanXuan” on May 09, 2024.

@Drosselmeyer​ Yes, you can reproduce it. You can see it in my homepage where it shows my latest products, not in the shop but homepage https://avatars.imvu.com/JanXuan. A new product that I just submitted is also visible there. Clicking the first two images will take you to the products in peer review, two items at this moment.

Posted by “Drosselmeyer” on May 09, 2024.

That... is mystery. I am not sure how to even begin to reproduce that. I do not see that product when I search you shop on Classic Client or Classic Web.