Unable to find shop since update. This is a web not mobile issue. Shop no longer easily links from web profile and will not come up even when typing my exact username in the general web catalog. Also no way to pull up specific products by typing name of product.
This is a room bundle. I can see all products in the classic web. When I click try it, it takes me to the shop in Classic client, but no products show. I tried three times, nothing at all.
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Communityposted
5 months ago
Admin
Posted by “Jazzmine70761” on April 22, 2024.
[Archived]
Problems with catalog seem to be spreading to mobile. All of my art works are now not displaying or missing when I look in mobile under my store, probably other things too since I am definitely only seeing a portion of my products.
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Communityposted
5 months ago
Admin
Posted by “JanXuan” on April 22, 2024.
[Archived]
@Jazzmine70761 @Saturi @Drosselmeyer There are definitely problems with the shop. One of my mods had a furry bundle on his wish list which cost 7,901 credits. He has 12,000 credits but he was not able to buy it. He got the message that he did not have enough credits. So I went to find out what could be wrong.
I went to the creator's shop and did a search for the outfit name. It did not show up. I searched for "bundle", it showed eight outfits, but not the one on his wish list. I asked him to buy the products individually, he could not buy them. At last I clicked his profile in the classic client, clicked "Present" and I sent him the outfit right away, I had no problem sending it then. So there are some mysterious things going on since the last update,
I myself had also a problem after installing Classic 547.0. When I closed it down after the first use, I could no more get it started. I had to reinstall it to get things working again. The update has not fixed the crashing yet. As we speak it starts often flashing a white screen when I want to type, or when I am halfway typing a sentence. I'm going to log out and log in again and hopefully I don't need to reinstall again.
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Communityposted
5 months ago
Admin
Posted by “JanXuan” on April 21, 2024.
[Archived]
It is crazy. Now the shop and my sales report are loading, but when I click the "Pending credits" tab:
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Communityposted
5 months ago
Admin
Posted by “JanXuan” on April 21, 2024.
[Archived]
@Jazzmine70761 @Saturi @Drosselmeyer At this moment there seem to be server problems. My shop turned black, My IMVU loads one time and then not again. Sales reports do not load (both Classic pages). Cleared my browser cache but that did not help. Server message: "The server at https//imvu.com takes too long to respond."
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Communityposted
5 months ago
Admin
Posted by “JanXuan” on April 21, 2024.
[Archived]
@Jazzmine70761 I just searched for your name both in Classic as in Next shop page.
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Communityposted
5 months ago
Admin
Posted by “Jazzmine70761” on April 21, 2024.
[Archived]
@JanXuan
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Communityposted
5 months ago
Admin
Posted by “Jazzmine70761” on April 21, 2024.
[Archived]
Thanks. I will open a support ticket. May I asked how you searched for the shop? I couldn’t even find it at all to access it except from within the mobile app by clicking on my profile. I think that web used to have a shop link under my profile but that has been removed since the update.
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Communityposted
5 months ago
Admin
Posted by “JanXuan” on April 21, 2024.
[Archived]
@Jazzmine70761 I find five female and two male products in your Next shop. Your classic page shows multiple pages but not the regular lay out. Something is wrong for sure. My own shop shows normal from the link in the classic page
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Posted by “Jazzmine70761” on April 21, 2024.
[Archived]Unable to find shop since update. This is a web not mobile issue. Shop no longer easily links from web profile and will not come up even when typing my exact username in the general web catalog. Also no way to pull up specific products by typing name of product.
0 Votes
24 Comments
Community posted 5 months ago Admin
Posted by “JanXuan” on April 22, 2024.
[Archived]A friend sent me here https://www.imvu.com/shop/product.php?products_id=44601953&fbclid=IwZXh0bgNhZW0CMTAAAR0y2_joENSYeFC07mXhA0dSKDYABS9yKkXbKT2iBKQs4PuyAPYots57-Ko_aem_AULsNgap7UmAMn6O7M6dxp9VuOAiIvCOn7kE4NWMpYpUl27J_v4JRBJfxmAxARvPbxH0mzWCkhsHy2Itsv_qrXHO
This is a room bundle. I can see all products in the classic web. When I click try it, it takes me to the shop in Classic client, but no products show. I tried three times, nothing at all.
0 Votes
Community posted 5 months ago Admin
Posted by “Jazzmine70761” on April 22, 2024.
[Archived]Problems with catalog seem to be spreading to mobile. All of my art works are now not displaying or missing when I look in mobile under my store, probably other things too since I am definitely only seeing a portion of my products.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on April 22, 2024.
[Archived]@Jazzmine70761 @Saturi @Drosselmeyer There are definitely problems with the shop. One of my mods had a furry bundle on his wish list which cost 7,901 credits. He has 12,000 credits but he was not able to buy it. He got the message that he did not have enough credits. So I went to find out what could be wrong.
I went to the creator's shop and did a search for the outfit name. It did not show up. I searched for "bundle", it showed eight outfits, but not the one on his wish list. I asked him to buy the products individually, he could not buy them. At last I clicked his profile in the classic client, clicked "Present" and I sent him the outfit right away, I had no problem sending it then. So there are some mysterious things going on since the last update,
I myself had also a problem after installing Classic 547.0. When I closed it down after the first use, I could no more get it started. I had to reinstall it to get things working again. The update has not fixed the crashing yet. As we speak it starts often flashing a white screen when I want to type, or when I am halfway typing a sentence. I'm going to log out and log in again and hopefully I don't need to reinstall again.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on April 21, 2024.
[Archived]It is crazy. Now the shop and my sales report are loading, but when I click the "Pending credits" tab:
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on April 21, 2024.
[Archived]@Jazzmine70761 @Saturi @Drosselmeyer At this moment there seem to be server problems. My shop turned black, My IMVU loads one time and then not again. Sales reports do not load (both Classic pages). Cleared my browser cache but that did not help. Server message: "The server at https//imvu.com takes too long to respond."
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on April 21, 2024.
[Archived]@Jazzmine70761 I just searched for your name both in Classic as in Next shop page.
0 Votes
Community posted 5 months ago Admin
Posted by “Jazzmine70761” on April 21, 2024.
[Archived]@JanXuan
0 Votes
Community posted 5 months ago Admin
Posted by “Jazzmine70761” on April 21, 2024.
[Archived]Thanks. I will open a support ticket. May I asked how you searched for the shop? I couldn’t even find it at all to access it except from within the mobile app by clicking on my profile. I think that web used to have a shop link under my profile but that has been removed since the update.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on April 21, 2024.
[Archived]@Jazzmine70761 I find five female and two male products in your Next shop. Your classic page shows multiple pages but not the regular lay out. Something is wrong for sure. My own shop shows normal from the link in the classic page
0 Votes