1, The customer messaged me that when she wanted to add this table in a room in the classic client, it would tell her "This product can not be worn with your avatar". So I tried it out in my own room (classic) and the same thing happened.
2, When I went to edit is Classic create mode, I could not edit it. Then I tried to edit it in Studio, and I also could not edit it (error reported). I closed Studio and reopened it, no error message this time, but the table did not show up, Neither did the seat positions, but the texture slots did show.
3, I took it to the IMVU Next chatroom mode, and went to the IMVU birthday room in my inventory. I was able to load the table there, but my customer had tried it in the Desktop client and it did not work for her. Also when I go to the product page in the classic web shop and click Try, it takes me to the Desktop client and the product loads there in the shop mode.
4, Back to classic create. Still not able to edit it, closed and reopened create mode, it did not work.
So I started from scratch again. Create e new product. Same mesh and same seat nodes. And guess what? I can make the same product again and submit it new. Anyone @Saturi @Drosselmeyer who can solve this mystery?
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5 months ago
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Posted by “JanXuan” on April 06, 2024.
[Archived]
@Saturi Thank you.
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Communityposted
5 months ago
Admin
Posted by “Saturi” on April 06, 2024.
[Archived]
Hello, @JanXuan I will discuss this mystery with the rest up the team and update you when I have more information to provide. Thanks!
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Posted by “JanXuan” on April 06, 2024.
[Archived]1, The customer messaged me that when she wanted to add this table in a room in the classic client, it would tell her "This product can not be worn with your avatar". So I tried it out in my own room (classic) and the same thing happened.
2, When I went to edit is Classic create mode, I could not edit it. Then I tried to edit it in Studio, and I also could not edit it (error reported). I closed Studio and reopened it, no error message this time, but the table did not show up, Neither did the seat positions, but the texture slots did show.
So I started from scratch again. Create e new product. Same mesh and same seat nodes. And guess what? I can make the same product again and submit it new. Anyone @Saturi @Drosselmeyer who can solve this mystery?
0 Votes
17 Comments
Community posted 5 months ago Admin
Posted by “JanXuan” on April 06, 2024.
[Archived]@Saturi Thank you.
0 Votes
Community posted 5 months ago Admin
Posted by “Saturi” on April 06, 2024.
[Archived]Hello, @JanXuan I will discuss this mystery with the rest up the team and update you when I have more information to provide. Thanks!
0 Votes