[Archived - pna] I just renewed my vip and one of my best selling items is missing from shop?

Posted 7 months ago by Community

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Posted by “pna” on April 27, 2023.

[Archived]

I just renewed my vip and one of my best selling items is missing from shop , I hid and un hid it too but its not showing up in my shop, how do i fix this?

 

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Community posted 7 months ago Admin

Posted by “LestatDeLioncourt” on April 28, 2023.

[Archived]

Hi @pna​ Click on your Creator Dashboard and make sure your product is no on the Projects Tab. If it is, the go to the product page and Unhide it. The next thing you can try is to go to the product page and make a small edit to the HTML Description to make it go through Peer Review again. It should be for sale while in PR.

 

After subscription lapses, it takes "some time" for all products to become visible. Staff recent reply to this issue is IMVU recommends to not let the VIP lapse for this reason. https://cc.imvu.com/s/question/0D75d000008OVfkCAG/

 

If you still have issue, you can take directly Creator Staff in a help case.

 

I hope this helps

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