Liquid error: 419: unexpected token at '{ "label":"[Archived - YueSu] Hello Team,
I'm having issues opening Studio.
It opens a white screen. In the File section, only "Exit" available.", "url":"/support/discussions/topics/154001013397" }]
}
'
[Archived - YueSu] Hello Team, I'm having issues opening Studio. It opens a white screen. In the File section, only "Exit" available.
Posted over 1 year ago by Community
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Posted by “YueSu” on December 17, 2022.
[Archived]I tried to delete and install.
For a brief moment I was able to open, but from the moment I tried opening a product, it appeared "WebGL error".
I had framenetwork 5 installed, then tried to install the 3.5 version.
Then deleted the app again, as well as, all Studio folders. Clean installation and restart.
Still the same problem.
Thank you for your help
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Community posted over 1 year ago Admin
Posted by “YueSu” on December 18, 2022.
[Archived]0 Votes
Community posted over 1 year ago Admin
Posted by “YueSu” on December 18, 2022.
[Archived]It's exactly that problem, but I'm using Win11.
The "Help" section is empty
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Community posted over 1 year ago Admin
Posted by “LestatDeLioncourt” on December 18, 2022.
[Archived]I see another has this issue, Here: https://cc.imvu.com/s/question/0D55d0000D7FhXPCQ0/
if your Hardware Drivers are up to date, the only other thing I can think of is to report it with the Studio Report Tool. The next time the error comes up, try to click the "Help" (if it works) then "Report an Issue". I am sure the team will respond here soon.
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Community posted over 1 year ago Admin
Posted by “YueSu” on December 18, 2022.
[Archived]I checked for updates and everything is up to date.
And it's really only Studio doing it, like I mentioned before.
Everything else works fine.
It's really a mystery
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Community posted over 1 year ago Admin
Posted by “LestatDeLioncourt” on December 17, 2022.
[Archived]That's not much fun :/ Okay, did you find the updated driver for your Graphics Adapter?
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Community posted over 1 year ago Admin
Posted by “YueSu” on December 17, 2022.
[Archived]Yes, I did all those steps. Still the same.
Also, when I try to Exit, it doesn't. I have to force "end task" through Task Manager.
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Community posted over 1 year ago Admin
Posted by “LestatDeLioncourt” on December 17, 2022.
[Archived]I would do all the steps in sequence to make sure we get a clean copy and your hardware can function properly. Maybe some helpful steps to follow...
Steps
Something here should help with your White Screen Issue. If not, there are more troubleshooting help step in this section of the Discussions here...
https://cc.imvu.com/s/feed/0D55d0000CuVzNuCQK
~Enjoy Life
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Community posted over 1 year ago Admin
Posted by “YueSu” on December 17, 2022.
[Archived]If it's the Imvu Projects Folder, yes I did.
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Community posted over 1 year ago Admin
Posted by “YueSu” on December 17, 2022.
[Archived]Both folders? I followed this tutorial
"Open your File Explorer... Click on This PC or My Computer, etc. Once open, type in the top Address Bar this... %appdata% Press Enter. This will
get you into the Windows Roaming Folder. After your uninstall of IMVU Studio, you can right Click the Folder called imvu-studio and delete it."
Imvu Desktop, Blender, everything is working fine, apart from Studio.
All drivers are up to date.
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Community posted over 1 year ago Admin
Posted by “LestatDeLioncourt” on December 17, 2022.
[Archived]Beyond this try updating your System Drivers and mainly the GPU Driver.
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Community posted over 1 year ago Admin
Posted by “LestatDeLioncourt” on December 17, 2022.
[Archived]Hi @YueSu When you did the Clean Install, did you delete Both folders before reinstall?
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