I don't know if anyone else is having the same problem as me when creating/deriving.
I've been creating tattoos and it only happens to me with them, and the problem is this.
I put the texture in the desired color with the correct measurements, after i put a first opacity nothing happens but when I put the secund opacity with the correct measurements the game crashes.
I've unistalled , reinstalled as the support said center and the problem still happens.
But does anyone have this problem?
This is the error that pops up when the game crash
0 Votes
13 Comments
Sorted by
C
Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on March 13, 2022.
[Archived]
@IDiogo13 If you are still having the problem, it could be something to do with your Internet Connection. If you are on a mobile PC, notebook, laptop, etc. Take it to a different location or Internet Connection spot (friends house, library, coffee shop, etc). Test there.
Posted by “LestatDeLioncourt” on February 18, 2022.
[Archived]
Sorry you still have this issue. this article explains how to troubleshoot the Classic Client application: http://im.vu/help797 Beyond these, you may need to talk to IMVU Staff.
0 Votes
C
Communityposted
3 months ago
Admin
Posted by “IDiogo13” on February 17, 2022.
[Archived]
the problem is, it's happening with alot of products
0 Votes
C
Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on February 17, 2022.
[Archived]
The best source of support is from the person of which you are deriving. There may be an issue with the Mesh you are deriving from. The person can best help.
No one here can derive the same product you are deriving and test it for you. We have our own products we are working with. Talk to the person of which you derived.
0 Votes
C
Communityposted
3 months ago
Admin
Posted by “IDiogo13” on February 17, 2022.
[Archived]
I already clean the cache, uninstalled by going to %appdata% and delete the 2 folders, and installed again from the link that shows the repairs that client have recived.
And i can't do nothing to my store because this error keep showing up
0 Votes
C
Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on February 17, 2022.
[Archived]
Hi @IDiogo13 , this article explains how to troubleshoot the Classic Client application: http://im.vu/help797 Beyond these, you may need to talk to IMVU Staff.
Yes indeed, I didn't remember that I had already made a post about this, because it has been some time and I haven't received confirmation of reply to the post.
Regarding using simple filenames, I use the simplest one like chest1 or chest2
0 Votes
C
Communityposted
3 months ago
Admin
Posted by “IDiogo13” on February 16, 2022.
[Archived]
Thanks for the tip, but yes I'm using a derivable mesh from another creator.
I always confirm the sizes if everything, if I'm putting it with the exact size, the problem is that, i'm using mesh on the body, waist up minus the head and as soon as I put an opacity (chest) and when put the others parts the game crash
0 Votes
C
Communityposted
3 months ago
Admin
Posted by “Beauly” on February 16, 2022.
[Archived]
can't decode byte it means your file "png" can be limit.
check sizes of your png upload (limit)
check product mesh
solution
when making tattoos and opacity make sure the png file is not too large, when setting the opacity I recommend to make it in imvu classic client first then edit it in studio, try to make the product from other people's mesh derivation.
its my opinion, feel free to answer.
0 Votes
C
Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on February 16, 2022.
[Archived]
Hi @IDiogo13 I see you have a similar question in the Discussions Here: https://help.imvu.com/s/question/0D54p00002b1LuwCAE/ Beyond what is recommended there, make sure your asset files are named simple names. Develop an asset naming convention to avoid special characters, spaces, symbols, etc. Stay with upper/lower Case Alpha Characters or simple Numbers with nothing else.
I you have issue with one product, contact the owner of that product you derive as it may have issues.
0 Votes
People who like this
Delete Comment
This post will be deleted permanently. Are you sure?
Posted by “IDiogo13” on February 15, 2022.
[Archived]Good afternoon everyone.
I don't know if anyone else is having the same problem as me when creating/deriving.
I've been creating tattoos and it only happens to me with them, and the problem is this.
I put the texture in the desired color with the correct measurements, after i put a first opacity nothing happens but when I put the secund opacity with the correct measurements the game crashes.
I've unistalled , reinstalled as the support said center and the problem still happens.
But does anyone have this problem?
This is the error that pops up when the game crash![erro]()
0 Votes
13 Comments
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on March 13, 2022.
[Archived]@IDiogo13 If you are still having the problem, it could be something to do with your Internet Connection. If you are on a mobile PC, notebook, laptop, etc. Take it to a different location or Internet Connection spot (friends house, library, coffee shop, etc). Test there.
You may also like to do a Trace Route from your Internet Connection to IMVU Servers... See here: https://help.imvu.com/s/article/How-to-Run-a-Traceroute
If you find the issue and are about to fix it, please share as others may also be searching and find your answer :)
0 Votes
Community posted 3 months ago Admin
Posted by “IDiogo13” on February 20, 2022.
[Archived]I'm going to say what they said, enter in this group and see if other creatores are having the same problem
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on February 19, 2022.
[Archived]Hi @IDiogo13 These are the best links...
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
0 Votes
Community posted 3 months ago Admin
Posted by “IDiogo13” on February 19, 2022.
[Archived]And where can i talk to a staff?
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on February 18, 2022.
[Archived]Sorry you still have this issue. this article explains how to troubleshoot the Classic Client application: http://im.vu/help797 Beyond these, you may need to talk to IMVU Staff.
0 Votes
Community posted 3 months ago Admin
Posted by “IDiogo13” on February 17, 2022.
[Archived]the problem is, it's happening with alot of products
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on February 17, 2022.
[Archived]The best source of support is from the person of which you are deriving. There may be an issue with the Mesh you are deriving from. The person can best help.
No one here can derive the same product you are deriving and test it for you. We have our own products we are working with. Talk to the person of which you derived.
0 Votes
Community posted 3 months ago Admin
Posted by “IDiogo13” on February 17, 2022.
[Archived]I already clean the cache, uninstalled by going to %appdata% and delete the 2 folders, and installed again from the link that shows the repairs that client have recived.
And i can't do nothing to my store because this error keep showing up
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on February 17, 2022.
[Archived]Hi @IDiogo13 , this article explains how to troubleshoot the Classic Client application: http://im.vu/help797 Beyond these, you may need to talk to IMVU Staff.
How to contact Customer Service:
How to File and Respond to a Ticket: http://im.vu/help396
How to File a Ticket on Mobile: http://im.vu/help769
Thanks
0 Votes
Community posted 3 months ago Admin
Posted by “IDiogo13” on February 16, 2022.
[Archived]Yes indeed, I didn't remember that I had already made a post about this, because it has been some time and I haven't received confirmation of reply to the post.
Regarding using simple filenames, I use the simplest one like chest1 or chest2
0 Votes
Community posted 3 months ago Admin
Posted by “IDiogo13” on February 16, 2022.
[Archived]Thanks for the tip, but yes I'm using a derivable mesh from another creator.
I always confirm the sizes if everything, if I'm putting it with the exact size, the problem is that, i'm using mesh on the body, waist up minus the head and as soon as I put an opacity (chest) and when put the others parts the game crash
0 Votes
Community posted 3 months ago Admin
Posted by “Beauly” on February 16, 2022.
[Archived]can't decode byte it means your file "png" can be limit.
solution
when making tattoos and opacity make sure the png file is not too large, when setting the opacity I recommend to make it in imvu classic client first then edit it in studio, try to make the product from other people's mesh derivation.
its my opinion, feel free to answer.
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on February 16, 2022.
[Archived]Hi @IDiogo13 I see you have a similar question in the Discussions Here: https://help.imvu.com/s/question/0D54p00002b1LuwCAE/ Beyond what is recommended there, make sure your asset files are named simple names. Develop an asset naming convention to avoid special characters, spaces, symbols, etc. Stay with upper/lower Case Alpha Characters or simple Numbers with nothing else.
I you have issue with one product, contact the owner of that product you derive as it may have issues.
0 Votes