My Main Account Has Been Hacked, How to Get It Back?
Can anyone help point me in the right direction of getting my account back. I log on periodically, like every couple months, though haven't created anything in several years. I was hoping to get back into again. My main was MidnightVaruna, but whoever hacked my account changed the name (not gonna list it here because I know that can get me into trouble, though it can be easily googled) and the email associated with the account. I've sent a help ticket through this account, but I don't know if that's the proper channels or if it will be enough. Any help would be greatly appreciated.
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Communityposted
about 2 months ago
Admin
Posted by “LestatDeLioncourt” on November 12, 2022.
[Archived]
Hi @Valsong , this article covers what to do if your account has been scammed/stolen: http://im.vu/help828
Posted by “Valsong” on November 11, 2022.
[Archived]My Main Account Has Been Hacked, How to Get It Back?
Can anyone help point me in the right direction of getting my account back. I log on periodically, like every couple months, though haven't created anything in several years. I was hoping to get back into again. My main was MidnightVaruna, but whoever hacked my account changed the name (not gonna list it here because I know that can get me into trouble, though it can be easily googled) and the email associated with the account. I've sent a help ticket through this account, but I don't know if that's the proper channels or if it will be enough. Any help would be greatly appreciated.
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Community posted about 2 months ago Admin
Posted by “LestatDeLioncourt” on November 12, 2022.
[Archived]Hi @Valsong , this article covers what to do if your account has been scammed/stolen: http://im.vu/help828
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
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