[Archived - KimiyahOday] Why can I not buy nothing

Posted 3 months ago by Community

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Posted by “KimiyahOday” on February 27, 2022.

[Archived]

Why can I not buy nothing

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Community posted 3 months ago Admin

Posted by “LestatDeLioncourt” on February 27, 2022.

[Archived]

Hi @KimiyahOday​  , there are a few reasons that you may be receiving an error, which include:

 

1. Your account may be on hold

2. You are trying to buy a full outfit with Promo Credits

3. You are attempting to buy a product from a disabled creator

4. You are attempting to buy a product that is hidden or set to Display Only by a creator

 

This article explains Account Holds: http://im.vu/help647

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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