[Archived - DON466868] I bought 40000 credits with 45% off and the purchase was successful but I didn’t get the credits mine 17000 still how do I get my credits

Posted 2 months ago by Community

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Posted by “DON466868” on January 01, 2024.

[Archived]

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Community posted 2 months ago Admin

Posted by “Nifi” on January 01, 2024.

[Archived]

Hi @DON466868​, if you have not received promo credits from a promotional offer in the credit store in the time frame indicated, you will need to contact customer service for assistance.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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