[Archived - FlG] 3D room failed to load. Please re-enter the room.

Posted 2 months ago by Community

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Posted by “FlG” on January 08, 2024.

[Archived]

Me and all my friends using iPhone 14/iphone 15 are all unable to load rooms. It lets you join but it does not allow you to load the room or move around. Text is still working of course and chatting in the room.

 

Issue still happens after reinstallation of the app and clearing cache. Issue not affecting Android users. It has been happening for the past 5-6 hours.

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Community posted 2 months ago Admin

Posted by “JAM” on January 11, 2024.

[Archived]

Moved to Mobile

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Community posted 2 months ago Admin

Posted by “Davon” on January 09, 2024.

[Archived]

Hi @FlG​ please contact customer service for the issue you are having.

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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