[Archived - juniorxtv] It says I have to verify my identity or something and I can’t purchase credits

Posted 3 months ago by Community

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Posted by “juniorxtv” on January 20, 2024.

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Community posted 3 months ago Admin

Posted by “Nifi” on January 21, 2024.

[Archived]

Hi @juniorxtv​, this article explains Account Holds and what to do: http://im.vu/help647

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002JgIA0CAN

 

Thanks

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