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Posted by “Vladimir953953” on February 09, 2024.

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Hello I can’t login to my account because of a Authentication Code that doesn’t send to my email

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Community posted 2 months ago Admin

Posted by “AnnabellaSwa” on February 20, 2024.

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Hey i can’t access my imvu mobile account and I know my password is correct but it keeps saying too many attempts can you please help?

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Community posted 2 months ago Admin

Posted by “Nifi” on February 12, 2024.

[Archived]

Hi @Vladimir953953​, these articles explain issues receiving and verifying IMVU emails: http://im.vu/help685 , https://help.imvu.com/s/article/All-you-need-to-know-about-Your-Email

 

IMPORTANT: If your email address is a Hotmail, Outlook, or Live account, please consider using a different email provider. IMVU's email notifications may be blocked by these providers. If you still have not received your email verification link, please check your Junk or Spam folders.

 

If you are unable to receive emails please contact customer service to assist.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to File and Respond to a Ticket: http://im.vu/help396

How to File a Ticket on Mobile: http://im.vu/help769

 

Thanks

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