once you purchase the Access Pass (AP) it is yours forever, for the live of IMVU. You can hide it in settings in your account and set to not see AP or if you really do not want it in your account, please contact Customer Support, they will be able to assist you. Please know that if it is removed by Customer Service and you want it back later on, it will need to be purchased.
1) To remove the AP badge and to deactivate it, sign into your Account at www.imvu.com
Then on the top middle of the page tap in Account/Account Settings & Tools/Promotion & Feature Settings/Select: Cannot see or wear AP products in 3D scenes/Update Promotion & Feature Settings
2) To hide your AP badge, scroll down in that page/Avatar Card/uncheck AP
Posted by “Weenis” on February 09, 2024.
[Archived]If I do not want access pass items from daily spin, can I turn that off? I'd like to go back to the normal item rewards.
0 Votes
2 Comments
Community posted 4 months ago Admin
Posted by “Nifi” on February 12, 2024.
[Archived]Hi @Weenis, please contact customer service to report the issue/s you are having with mobile.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to File and Respond to a Ticket: http://im.vu/help396
How to File a Ticket on Mobile: http://im.vu/help769
Thanks
0 Votes
Community posted 4 months ago Admin
Posted by “SunniRoseMonroe” on February 10, 2024.
[Archived]once you purchase the Access Pass (AP) it is yours forever, for the live of IMVU. You can hide it in settings in your account and set to not see AP or if you really do not want it in your account, please contact Customer Support, they will be able to assist you. Please know that if it is removed by Customer Service and you want it back later on, it will need to be purchased.
1) To remove the AP badge and to deactivate it, sign into your Account at www.imvu.com
Then on the top middle of the page tap in Account/Account Settings & Tools/Promotion & Feature Settings/Select: Cannot see or wear AP products in 3D scenes/Update Promotion & Feature Settings
2) To hide your AP badge, scroll down in that page/Avatar Card/uncheck AP
How to contact Customer Service:
• How to File and Respond to a Ticket: http://im.vu/help396
• How to File a Ticket On Mobile: http://im.vu/help769
Thanks
Expand Post
Hope this helps
0 Votes