[Archived - Hassan365708] I have No Packages Found problem

Posted 2 months ago by Community

Post a topic
  • Topic is Locked
Un Answered
C
Community Admin

Posted by “Hassan365708” on March 01, 2024.

[Archived]

I can't buy anything from the store, nor can I buy anything ​Screenshot_20240301_154640_com.imvu.mobilecordova

0 Votes


1 Comments

C

Community posted 2 months ago Admin

Posted by “Nifi” on March 03, 2024.

[Archived]

Hi @Hassan365708​, there are a few reasons that you may be receiving this error, which include:

 

1. Your account may be on hold

2. You are trying to buy a full outfit with Promo Credits

3. You are attempting to buy a product from a disabled creator

4. You are attempting to buy a product that is hidden or set to Display Only by a creator

 

This article explains Account Holds: http://im.vu/help647

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002D9ThnCAF

 

Thanks

0 Votes