[Archived - tarcinlikek] Hello, I have been your high investment player for a long time. I lost access to my account, I need your help.

Posted 10 months ago by Community

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Posted by “tarcinlikek” on March 31, 2024.

[Archived]

I had a VIP level in my own account, Liva, the last time I logged in. I was being creative. I lost the account's e-mail and I cannot reach it. I accidentally removed the account from my mobile phone and since NFC is active, it asks for a code when logging in. I can't access the code. Please help me and have the NFC in my account removed by notifying me. I want to return to my account again. A game like IMVU shouldn't lose a player like me. I am waiting for your return as soon as possible.

 

[Mod Edit-Nifi]

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Community posted 10 months ago Admin

Posted by “Nifi” on April 09, 2024.

[Archived]

Hi @tarcinlikek​, this article explains what to do if you are having issues logging into IMVU: http://im.vu/help419

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Also, if you have further questions or wish to comment more in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002I389LCAR

 

Thanks

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