I have had some troubles with all my emails coming through, it seems like iCloud is picking and choosing what to show me therefore when I go to log into IMVU, my authentication code isn't coming through for me to log into my account.
Is there any way that I can get into my account by having support change my email to a temporary email until it is fixed?? or have a code sent to a phone number instead??
IMPORTANT: If your email address is a Hotmail, Outlook, or Live account, please consider using a different email provider. IMVU's email notifications may be blocked by these providers. If you still have not received your email verification link, please check your Junk or Spam folders.
If you are unable to receive emails please contact customer service to assist.
Posted by “letishaXxX” on April 04, 2024.
[Archived]Hello,
I have had some troubles with all my emails coming through, it seems like iCloud is picking and choosing what to show me therefore when I go to log into IMVU, my authentication code isn't coming through for me to log into my account.
Is there any way that I can get into my account by having support change my email to a temporary email until it is fixed?? or have a code sent to a phone number instead??
Any help is appreciated!!!
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Community posted 10 months ago Admin
Posted by “Nifi” on April 09, 2024.
[Archived]Hi @letishaXxX, these articles explain issues receiving and verifying IMVU emails: http://im.vu/help685 , https://help.imvu.com/s/article/All-you-need-to-know-about-Your-Email
IMPORTANT: If your email address is a Hotmail, Outlook, or Live account, please consider using a different email provider. IMVU's email notifications may be blocked by these providers. If you still have not received your email verification link, please check your Junk or Spam folders.
If you are unable to receive emails please contact customer service to assist.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to File and Respond to a Ticket: http://im.vu/help396
How to File a Ticket on Mobile: http://im.vu/help769
Thanks
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