[Archived - HazelNut4EVA] There is times when I “supposedly” get rewards for going into the app daily and it says “this amount of credits has been added” yet doesn’t get added to the credits I already have.

Posted 4 months ago by Community

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Posted by “HazelNut4EVA” on April 09, 2024.

[Archived]

Such as today for “Unicorn Week” this is my 3rd day of going onto the app to receive my credit of 100 and didn’t get it. Meanwhile, it says “The promo credits have been added to your account.”

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Community posted 4 months ago Admin

Posted by “Nifi” on April 20, 2024.

[Archived]

Hi @HazelNut4EVA​, please contact Customer service for the issue you are having.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to File and Respond to a Ticket: http://im.vu/help396

How to File a Ticket on Mobile: http://im.vu/help769

 

Thanks

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