I was trying to buy things from the imvu shop but it keeps saying i dont have enough credits. But you see, i have like 9k + credits it still won't let buy other shops items either.
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C
Communityposted
7 months ago
Admin
Posted by “Nifi” on April 14, 2024.
[Archived]
Hi @YungDraggerD1ck, there are a few reasons that you may be receiving this error, which include:
1. Your account may be on hold
2. You are trying to buy a full outfit with Promo Credits
3. You are attempting to buy a product from a disabled creator
4. You are attempting to buy a product that is hidden or set to Display Only by a creator
Posted by “YungDraggerD1ck” on April 13, 2024.
[Archived]I was trying to buy things from the imvu shop but it keeps saying i dont have enough credits. But you see, i have like 9k + credits it still won't let buy other shops items either.
0 Votes
1 Comments
Community posted 7 months ago Admin
Posted by “Nifi” on April 14, 2024.
[Archived]Hi @YungDraggerD1ck, there are a few reasons that you may be receiving this error, which include:
1. Your account may be on hold
2. You are trying to buy a full outfit with Promo Credits
3. You are attempting to buy a product from a disabled creator
4. You are attempting to buy a product that is hidden or set to Display Only by a creator
This article explains Account Holds: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002D9ThnCAF
Thanks
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