[Archived - sugaababbyyy2928] I’m not getting a email to set up 2step verification.

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Posted by “sugaababbyyy2928” on April 15, 2024.

[Archived]

Getting a code sent to your email when trying to set up your 2step verification.

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Community posted 2 months ago Admin

Posted by “Nifi” on April 20, 2024.

[Archived]

Hi @sugaababbyyy2928​, these articles explain issues receiving and verifying IMVU emails: http://im.vu/help685 , https://help.imvu.com/s/article/All-you-need-to-know-about-Your-Email

 

IMPORTANT: If your email address is a Hotmail, Outlook, or Live account, please consider using a different email provider. IMVU's email notifications may be blocked by these providers. If you still have not received your email verification link, please check your Junk or Spam folders.

 

If you are unable to receive emails please contact customer service to assist.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to File and Respond to a Ticket: http://im.vu/help396

How to File a Ticket on Mobile: http://im.vu/help769

 

Thanks

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