I had bought the bundle with age verify and access pass and didn’t receive my access pass. I’ve received 20,000 creds in which I used to buy AP, so I basically got ripped off because I couldn’t use my 20,000 creds on things I actually want. How can the issue be resolved?
Card purchases require a bank-issued debit card only. We can also buy an age verification token and 20,000 credits if we don’t have an approved debit card.
Posted by “KamiraAnn” on April 30, 2024.
[Archived]I had bought the bundle with age verify and access pass and didn’t receive my access pass. I’ve received 20,000 creds in which I used to buy AP, so I basically got ripped off because I couldn’t use my 20,000 creds on things I actually want. How can the issue be resolved?
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Community posted 8 months ago Admin
Posted by “Nifi” on May 05, 2024.
[Archived]Hi @KamiraAnn, this article explains the Access Pass: https://help.imvu.com/s/article/What-is-the-Access-Pass.
Card purchases require a bank-issued debit card only. We can also buy an age verification token and 20,000 credits if we don’t have an approved debit card.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
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