[Archived - LexiBrina] Will IMVU staff message my account about fraudulent charges?

Posted 2 months ago by Community

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Posted by “LexiBrina” on June 11, 2024.

[Archived]

I received a message from someone claiming to be a staff member of IMVU. They said my information did not go through and was brought up as a fraudulent charge Because of this, they said my account was in the process of being deactivated because of that. I used my own card to pay for the AP and age verification. Is this real? Do staff members message me like a normal person?

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Community posted 2 months ago Admin

Posted by “Lorella2004” on July 02, 2024.

[Archived]

Good evening since my avatar I enter my profile and I also put the password but it does not let me access if please could you do it riavvere because there is I have it since 2012 thank you and good evening it is called Loredanasexi

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Community posted 2 months ago Admin

Posted by “Meeows” on June 11, 2024.

[Archived]

@LexiBrina​ Thank you for bringing this to our attention. Please note that our staff will never request your credit card information through direct messages. We have a secure support portal for communicating sensitive information. It's clear that someone was trying to impersonate our staff for fraudulent purposes. Additionally, all staff members will have a staff badge associated with their account. Stay vigilant and protect yourself from scammers.

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