[Archived - EmogothicWolf17] Why invalid email and password pop up?

Posted 2 months ago by Community

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Posted by “EmogothicWolf17” on June 12, 2024.

[Archived]

.im helping with a friend and she wouldn't know how to make a account on imvu. Cause she has a disability and so I help her out by me making the account for her and well later it said that it’s saying invalid email and password. I made the email right that is hers and I help her with a password to create for her. It's both right. Cause I login back in of the account I made for her. It is working on my end but not hers. Also she clink the right button for already have account. It shouldn't say already taken. Cause that account is for her. And I make the account for her .and I showed her how it type like of the screen shot login in. Please help. She new to imvu and she wouldn't go on vrchat so I want to show her imvu. So please help. This will make her happy and this is her account I made for her it took me bit a while

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Community posted 2 months ago Admin

Posted by “xLunaStonex” on June 12, 2024.

[Archived]

Hi @EmogothicWolf17​ ​ , please contact customer service for the issue you are having.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

 

 

 

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