The first time I noticed, the roulette landed on the "200 credits" prize icon. But I was granted 50 credits instead. The IMVU official message in my inbox stated: "You won 50 Credits." The second time, it landed on the "30 credits" icon, but I got 50. Then again, it landed on the "100 credits" icon, but I received 50. So there's a pattern.
I already filed a ticket, but I was wondering if anyone else is having this issue.
(I wish IMVU had a faster way to give feedback. Tickets take forever and it's discouraging)
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1 Comments
C
Communityposted
2 months ago
Admin
Posted by “Nifi” on June 20, 2024.
[Archived]
Hi @Ser, it can take 1 to 5 full days for non VIP and 1 to 3 full days for VIP for customer service to respond. This article explains cases: http://im.vu/help703
Posted by “Ser” on June 14, 2024.
[Archived]The first time I noticed, the roulette landed on the "200 credits" prize icon. But I was granted 50 credits instead. The IMVU official message in my inbox stated: "You won 50 Credits." The second time, it landed on the "30 credits" icon, but I got 50. Then again, it landed on the "100 credits" icon, but I received 50. So there's a pattern.
I already filed a ticket, but I was wondering if anyone else is having this issue.
(I wish IMVU had a faster way to give feedback. Tickets take forever and it's discouraging)
0 Votes
1 Comments
Community posted 2 months ago Admin
Posted by “Nifi” on June 20, 2024.
[Archived]Hi @Ser, it can take 1 to 5 full days for non VIP and 1 to 3 full days for VIP for customer service to respond. This article explains cases: http://im.vu/help703
Also, if you have any further questions or would like to comment more in regards to Help Case Ticket response times, please post here: https://help.imvu.com/s/question/0D54p00002H6pCKCAZ
Thanks
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