Hi @SamSmyth, if users purchase an IMVU upgrade on Mobile they will need to check their purchases in the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.
If users purchased through IMVU’s website using Next, users can check their order history.
Hi, @SamSmyth! When we buy AP we can see a red shield on our account profiles. After that, just explore the AP catalog, AP rooms and continue having fun on IMVU!
0 Votes
People who like this
Delete Comment
This post will be deleted permanently. Are you sure?
Edit Comment
Edit Topic
Delete Comment
This post will be deleted permanently. Are you sure?
Posted by “SamSmyth” on June 19, 2024.
[Archived]0 Votes
2 Comments
Community posted 9 months ago Admin
Posted by “Nifi” on June 20, 2024.
[Archived]Hi @SamSmyth, if users purchase an IMVU upgrade on Mobile they will need to check their purchases in the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.
If users purchased through IMVU’s website using Next, users can check their order history.
IMVU pends orders as a security measure:
https://www.imvu.com/next/settings/order/
This article explains pending orders: http://im.vu/help394
How to Contact Customer Service:
https://help.imvu.com/s/contactus
How to create and reply to a ticket: http://im.vu/help396
How to create a ticket on Mobile: http://im.vu/help769
Also, if you have further questions or wish to comment more in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002aXNNbCAO
Thanks
0 Votes
Community posted 9 months ago Admin
Posted by “Lucas” on June 19, 2024.
[Archived]Hi, @SamSmyth! When we buy AP we can see a red shield on our account profiles. After that, just explore the AP catalog, AP rooms and continue having fun on IMVU!
0 Votes