[Archived - Heather497045] I bought Age verification and AP during the promo to get 30,000 credits but only received 20,000?

Posted about 1 year ago by Community

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Posted by “Heather497045” on June 20, 2024.

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Community posted about 1 year ago Admin

Posted by “Nifi” on June 20, 2024.

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Hi @Heather497045, if you have not received promo credits from a promotional offer in the credit store in the time frame indicated, you will need to contact customer service for assistance.

How to contact Customer Service:

https://help.imvu.com/s/contactus

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

Thanks

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