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Posted 3 months ago by Community
Posted by “RonniE485998” on June 26, 2024.
i hve enough coin to buy the item i want shown in the picture in attachment but it's always shown failed notification why please help me with this issue or tell me appropriate suggestion.
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2 Comments
Community posted 3 months ago Admin
Posted by “Nifi” on July 03, 2024.
Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002D9ThnCAF
Thanks
Posted by “Lucas” on June 26, 2024.
Hi @RonniE485998, there are a few reasons that you may be receiving this error, which include:
1. Your account may be on hold
2. You are trying to buy a full outfit with Promo Credits
3. You are attempting to buy a product from a disabled creator
4. You are attempting to buy a product that is hidden or set to Display Only by a creator
This article explains Account Holds: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
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Posted by “RonniE485998” on June 26, 2024.
[Archived]i hve enough coin to buy the item i want shown in the picture in attachment but it's always shown failed notification why please help me with this issue or tell me appropriate suggestion.
0 Votes
2 Comments
Community posted 3 months ago Admin
Posted by “Nifi” on July 03, 2024.
[Archived]Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002D9ThnCAF
Thanks
0 Votes
Community posted 3 months ago Admin
Posted by “Lucas” on June 26, 2024.
[Archived]Hi @RonniE485998, there are a few reasons that you may be receiving this error, which include:
1. Your account may be on hold
2. You are trying to buy a full outfit with Promo Credits
3. You are attempting to buy a product from a disabled creator
4. You are attempting to buy a product that is hidden or set to Display Only by a creator
This article explains Account Holds: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
0 Votes