[Archived - RonniE485998] i m not able to spend my coins???

Posted 3 months ago by Community

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Posted by “RonniE485998” on June 26, 2024.

[Archived]

i hve enough coin to buy the item i want shown in the picture in attachment but it's always shown failed notification why please help me with this issue or tell me appropriate suggestion.

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Community posted 3 months ago Admin

Posted by “Nifi” on July 03, 2024.

[Archived]

Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002D9ThnCAF

 

Thanks

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Community posted 3 months ago Admin

Posted by “Lucas” on June 26, 2024.

[Archived]

Hi @RonniE485998​, there are a few reasons that you may be receiving this error, which include:

 

1. Your account may be on hold

2. You are trying to buy a full outfit with Promo Credits

3. You are attempting to buy a product from a disabled creator

4. You are attempting to buy a product that is hidden or set to Display Only by a creator

 

This article explains Account Holds: http://im.vu/help647

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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