[Archived - motosserra] My account was deleted

Posted 5 months ago by Community

Post a topic
  • Topic is Locked
Un Answered
C
Community Admin

Posted by “motosserra” on August 02, 2024.

[Archived]

I don’t know why but I can’t log in in my account. It says the email doesn’t even exist. But after checking my own personal email I can still see the emails from IMVU when I created the account. This account is probably 15 years old now and I’m really sad I can’t seem to find a way to login. What do I do? Was it deleted?

0 Votes


1 Comments

C

Community posted 5 months ago Admin

Posted by “Nifi” on August 04, 2024.

[Archived]

Hi @motosserra​, this article explains account recovery: http://im.vu/help380

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002JFpecCAD

 

Thanks

0 Votes