I have been having issues with connecting to anything related to IMVU, from client, website and even the app, It starts by disconnecting me and then ill crash from the client and when i go to sign back in it tells me to check my wifi connection, when my wifi is perfectly okay since i can access other sites. When i have this issue i try to use the website and it doesn't load at all nor does the app, I've cleared my cache and even deleted/reinstalled imvu to see if that helps but it doesn't, im very unsure to why this is happening and why I cannot access anything related to IMVU. This issue remains for hours and IMVU will work in the morning but as of night time it doesnt. How can i fix this? is it because of the last IMVU client update? Please help.
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Communityposted
3 months ago
Admin
Posted by “Nifi” on August 12, 2024.
[Archived]
Hi @iKaneo, please contact Customer service for the issue you are having.
Posted by “iKaneo” on August 07, 2024.
[Archived]I have been having issues with connecting to anything related to IMVU, from client, website and even the app, It starts by disconnecting me and then ill crash from the client and when i go to sign back in it tells me to check my wifi connection, when my wifi is perfectly okay since i can access other sites. When i have this issue i try to use the website and it doesn't load at all nor does the app, I've cleared my cache and even deleted/reinstalled imvu to see if that helps but it doesn't, im very unsure to why this is happening and why I cannot access anything related to IMVU. This issue remains for hours and IMVU will work in the morning but as of night time it doesnt. How can i fix this? is it because of the last IMVU client update? Please help.
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1 Comments
Community posted 3 months ago Admin
Posted by “Nifi” on August 12, 2024.
[Archived]Hi @iKaneo, please contact Customer service for the issue you are having.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to File and Respond to a Ticket: http://im.vu/help396
How to File a Ticket on Mobile: http://im.vu/help769
Thanks
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