[Archived - QueenDestinee1994] Why am I crashing on mobile?

Posted 5 months ago by Community

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Posted by “QueenDestinee1994” on August 15, 2024.

[Archived]

The app keeps crashing whenever I open it. My friends are also experiencing this issue

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Community posted 5 months ago Admin

Posted by “Nifi” on August 19, 2024.

[Archived]

Hi @QueenDestinee1994, please contact customer service to report the issue/s you are having with mobile.

How to contact Customer Service:

https://help.imvu.com/s/contactus

Thanks

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Community posted 5 months ago Admin

Posted by “CraddockBooper” on August 15, 2024.

[Archived]

I updated the iOS on my iPad if you have a similar device like android I suggest that you do the same because I was able to log back in. Now I’m seeing the red dot with two messages and there’s nothing in my inbox.

I guess that’s a new bug !

LOL

I wish everyone luck try my fix.

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Community posted 5 months ago Admin

Posted by “diagnose” on August 15, 2024.

[Archived]

I’m having the same issue I thought I was the only one

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Community posted 5 months ago Admin

Posted by “CraddockBooper” on August 15, 2024.

[Archived]

I am also having the same issue I noticed it this morning. Try deleting the app and reinstalling it. I did that and I’m having the same issue.

I know that my password is OK because I was able to get on my desktop

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