Live Chat Glitch

Posted over 1 year ago by SlayedArchives

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SlayedArchives SlayedArchives
SlayedArchives

The ''Chat with us!'' has a glitch where when the virtual assistant asks you if you would like to speak to a team member. I say yes and then it keeps asking and doesnt let me type my question. Another thing thats a issue,is we cant close and exit the live chat when our issue has been resolved. So another rep ends up entering and we can't leave I don't think they can end it either unless the chat isn't active,

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C0y posted 4 days ago

  • Sorry, I didn't quite get that. Can you please try rephrasing your question? is all it keeps saying to me no matter what i say. it just kinda stuck there. ill try again in 30 mins


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A

Ace505 posted 7 days ago

Each time I want to speak to a live support team and I bought vip already it says you need to unlock it please help

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Meeows posted over 1 year ago Admin

Thanks for reporting this glitch! Are you still experiencing any of these issues? We'd be happy to investigate further if you are. If not, no worries, we appreciate the heads up!

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