Cannot gain access to main account

Posted about 2 months ago by Guest

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Guest

ignore this dummy account i’m on lol, my main account is soft locked because of 2fa, which leads to my question: has anyone else not been able to receive ANY sort of email from IMVU? i reached out to support to get info and have yet to hear a reply. maybe it’s a protonmail thing? i can’t get 2fa emails, password reset emails, anything. i wanna get back to my main account because there’s nearly 17 years of memories on it. 

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Ashleyellen

Ashleyellen posted about 2 months ago

Ah you should contact imvu https://support.imvu.com/support/home non vip takes 1-5 days response 

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G

Guest posted about 2 months ago

yeah :/ it’s been more than a week that i’ve been trying too. 

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Ashleyellen

Ashleyellen posted about 2 months ago

Hello, have it been 2 hours to cool it down ? 

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