Noticed some bugs. It’s make the Avi look strange.

Posted about 2 months ago by Ell44H

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Ell44H

Noticed some strange on the Avi. There are some lights or highlights underneath the eyes. I saw it in other men’s Avi eyes too. Can you help fix this bugs please.

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Drosselmeyer IMVU Staff

Drosselmeyer posted about 1 month ago Admin

Yay!

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Ell44H posted about 1 month ago

@Drosselmeyer The issue already resolved. Thanks so much. 

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Ell44H posted about 1 month ago

@Ashleyellen The issue already resolved. Thanks so much.

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Drosselmeyer IMVU Staff

Drosselmeyer posted about 1 month ago Admin

Hi  Ell44H,  Hmm. Maybe I missed this one. Can you provide the Product ID? You will need to use IMVU Web or Classic Web to get the Product ID (PID)

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Ashleyellen

Ashleyellen posted about 1 month ago

Hello, staff have just applied a fix. Can you check to see if the issue resolved ?

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Ell44H posted about 2 months ago

Hi @Drosselmeyer  I still seeing those lights underneath the eyes. The issue has not been fixed. I actually saw many other people’s avi also having the same problem in both male and female avi having some lights / highlights below their  eyes. Hope you could help to fix this problem soon. 

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Drosselmeyer IMVU Staff

Drosselmeyer posted about 2 months ago Admin

Hi Ell44H, I just made a change that "should" fix this, please let me know if you are still seeing the issue. 

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Ell44H posted about 2 months ago

Here I attached the head product. 

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Drosselmeyer IMVU Staff

Drosselmeyer posted about 2 months ago Admin

Hi Ell44H, We had a fix in, but it looks like it needs some adjustment. I will alert our engineering team. Can you provide any PIDs for this issue? They would be head products. Thanks!

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