Noticed some strange on the Avi. There are some lights or highlights underneath the eyes. I saw it in other men’s Avi eyes too. Can you help fix this bugs please.
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9 Comments
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Drosselmeyerposted
8 days ago
Admin
Yay!
0 Votes
E
Ell44Hposted
8 days ago
@Drosselmeyer The issue already resolved. Thanks so much.
0 Votes
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Ell44Hposted
8 days ago
@Ashleyellen The issue already resolved. Thanks so much.
1 Votes
Drosselmeyerposted
9 days ago
Admin
Hi Ell44H, Hmm. Maybe I missed this one. Can you provide the Product ID? You will need to use IMVU Web or Classic Web to get the Product ID (PID)
1 Votes
Ashleyellenposted
9 days ago
Hello, staff have just applied a fix. Can you check to see if the issue resolved ?
1 Votes
E
Ell44Hposted
11 days ago
Hi @Drosselmeyer I still seeing those lights underneath the eyes. The issue has not been fixed. I actually saw many other people’s avi also having the same problem in both male and female avi having some lights / highlights below their eyes. Hope you could help to fix this problem soon.
Hi Ell44H, I just made a change that "should" fix this, please let me know if you are still seeing the issue.
1 Votes
E
Ell44Hposted
21 days ago
Here I attached the head product.
0 Votes
Drosselmeyerposted
21 days ago
Admin
Hi Ell44H, We had a fix in, but it looks like it needs some adjustment. I will alert our engineering team. Can you provide any PIDs for this issue? They would be head products. Thanks!
Noticed some strange on the Avi. There are some lights or highlights underneath the eyes. I saw it in other men’s Avi eyes too. Can you help fix this bugs please.
0 Votes
9 Comments
Drosselmeyer posted 8 days ago Admin
Yay!
0 Votes
Ell44H posted 8 days ago
@Drosselmeyer The issue already resolved. Thanks so much.
0 Votes
Ell44H posted 8 days ago
@Ashleyellen The issue already resolved. Thanks so much.
1 Votes
Drosselmeyer posted 9 days ago Admin
Hi Ell44H, Hmm. Maybe I missed this one. Can you provide the Product ID? You will need to use IMVU Web or Classic Web to get the Product ID (PID)
1 Votes
Ashleyellen posted 9 days ago
Hello, staff have just applied a fix. Can you check to see if the issue resolved ?
1 Votes
Ell44H posted 11 days ago
Hi @Drosselmeyer I still seeing those lights underneath the eyes. The issue has not been fixed. I actually saw many other people’s avi also having the same problem in both male and female avi having some lights / highlights below their eyes. Hope you could help to fix this problem soon.
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Drosselmeyer posted 16 days ago Admin
Hi Ell44H, I just made a change that "should" fix this, please let me know if you are still seeing the issue.
1 Votes
Ell44H posted 21 days ago
Here I attached the head product.
0 Votes
Drosselmeyer posted 21 days ago Admin
Hi Ell44H, We had a fix in, but it looks like it needs some adjustment. I will alert our engineering team. Can you provide any PIDs for this issue? They would be head products. Thanks!
1 Votes
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