1. You really need to update your Chat Flagging tool to include Harassment and Stalking as the reasons for flagging. There are situations where someone continuously comes in rooms you go to with fake accounts stalking and harassing even though they don't necessarily say anything.
2. Your customer service should be able to pass your complaint about harassment and stalking to the appropriate department for review and handle the complaint even if you 'Didn;t Flag' if you are providing them with appropriate screenshots of the situation, OR ,
3. You should have a direct department that someone can open a ticket with specifically for the purpose of stalking/harassment instead of having your customer service reps telling ppl the same ole which diminishes the purpose of the terms of service since nothing is ever done to address these situations.
4. When you block someone, that person should not be able to see your feed, card, or anything about you from ANY platform at any time, NOT from NEXT, NOT from Desktop, NOT from Classic Client, and NOT from Mobile, end of story.
5. FYI... if you didnt know this keep in mind that when you delete someone from your friend list even if you are set to Friends Only... they can still message you from the Emoji feature IF you have NOT BLOCKED THEM.
Bottom line here is that most of your system is not full proof and has a lot of loopholes that allows the wrong people to make life on this platform unpleasant for the rest of us. SO if you really are concerned about our safety and enjoyment while we spend money on this platform, then please take the necessary actions to address each of these ASAP.
10 Votes
5 Comments
Sorted by
Y
YutakaSuzukiposted
6 months ago
They can still message you from the Emoji feature IF you have NOT BLOCKED THEM.
Good To Know & Good Luck!
If imvu "cares" about us that much then why is it so hard to do what we ask for
The Problem Is If You Read A Lot Of Other Forum Posts, You'd Likely Come To The Same Concusion That The Overall IMVU Devs & Support Staff All Don't Seem To Care About Their User Base At All...
Most People Have Already Said IMVU Was Actually Much Better Not Just As A Platform, But Also Much Better As A Service By The Staff In The Past, & What's Going On Today, Just Feels Like As If You Were Left In A Dark Bitter Neglectful Very Cold Place Alone...
2 Votes
D
Doompixieposted
6 months ago
Even better, if you block enough people, IMVU starts to delete older entries off your block list, to make room for more.
How do I know this? I'm on classic, mostly, and have had the same account show up as unblocked on three different days - when I ABSOLUTELY KNOW I blocked them on more than one occasion.
And vu wonders why so many of us are not investing in vu anymore... *eyeroll*
2 Votes
t
Taztroposted
7 months ago
its been 21 years that shoul've been enough grace period for them to go into coding and figure out how to make blocked people invisible while being in the same room. We shouldn't be having to worry about seeing stalkers, abusers, and predators after blocking them, and sure as hell should NOT have to worry about them seeing US. It's counter productive to even have blocking still if it doesn't even work like it should </3
3 Votes
xoxBooposted
7 months ago
if someone is blocked, they should be blocked. From your feed, from seeing your location, from being able to whisper to you in rooms.. PERIOD. Blocking on here is really pointless and a waste of time.
6 Votes
AccidentalRizzposted
8 months ago
Lmao it's a YOU PROBLEM since y'all gave out the API now all these Third Party Sites are popping up stalking the community if a relationship doesn't workout the other person stalks TF outta your account but y'all seriously need help IMVU
1. You really need to update your Chat Flagging tool to include Harassment and Stalking as the reasons for flagging. There are situations where someone continuously comes in rooms you go to with fake accounts stalking and harassing even though they don't necessarily say anything.
2. Your customer service should be able to pass your complaint about harassment and stalking to the appropriate department for review and handle the complaint even if you 'Didn;t Flag' if you are providing them with appropriate screenshots of the situation, OR ,
3. You should have a direct department that someone can open a ticket with specifically for the purpose of stalking/harassment instead of having your customer service reps telling ppl the same ole which diminishes the purpose of the terms of service since nothing is ever done to address these situations.
4. When you block someone, that person should not be able to see your feed, card, or anything about you from ANY platform at any time, NOT from NEXT, NOT from Desktop, NOT from Classic Client, and NOT from Mobile, end of story.
5. FYI... if you didnt know this keep in mind that when you delete someone from your friend list even if you are set to Friends Only... they can still message you from the Emoji feature IF you have NOT BLOCKED THEM.
Bottom line here is that most of your system is not full proof and has a lot of loopholes that allows the wrong people to make life on this platform unpleasant for the rest of us. SO if you really are concerned about our safety and enjoyment while we spend money on this platform, then please take the necessary actions to address each of these ASAP.
10 Votes
5 Comments
YutakaSuzuki posted 6 months ago
They can still message you from the Emoji feature IF you have NOT BLOCKED THEM.
Good To Know & Good Luck!
If imvu "cares" about us that much then why is it so hard to do what we ask for
The Problem Is If You Read A Lot Of Other Forum Posts,
You'd Likely Come To The Same Concusion That The
Overall IMVU Devs & Support Staff All Don't Seem To
Care About Their User Base At All...
Most People Have Already Said IMVU Was
Actually Much Better Not Just As A Platform,
But Also Much Better As A Service By The
Staff In The Past, & What's Going On Today,
Just Feels Like As If You Were Left In A
Dark Bitter Neglectful Very Cold Place Alone...
2 Votes
Doompixie posted 6 months ago
Even better, if you block enough people, IMVU starts to delete older entries off your block list, to make room for more.
How do I know this? I'm on classic, mostly, and have had the same account show up as unblocked on three different days - when I ABSOLUTELY KNOW I blocked them on more than one occasion.
And vu wonders why so many of us are not investing in vu anymore... *eyeroll*
2 Votes
Taztro posted 7 months ago
its been 21 years that shoul've been enough grace period for them to go into coding and figure out how to make blocked people invisible while being in the same room. We shouldn't be having to worry about seeing stalkers, abusers, and predators after blocking them, and sure as hell should NOT have to worry about them seeing US. It's counter productive to even have blocking still if it doesn't even work like it should </3
3 Votes
xoxBoo posted 7 months ago
if someone is blocked, they should be blocked. From your feed, from seeing your location, from being able to whisper to you in rooms.. PERIOD. Blocking on here is really pointless and a waste of time.
6 Votes
AccidentalRizz posted 8 months ago
Lmao it's a YOU PROBLEM since y'all gave out the API now all these Third Party Sites are popping up stalking the community if a relationship doesn't workout the other person stalks TF outta your account but y'all seriously need help IMVU
1 Votes
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