Recently I was unfairly banned, having my account deactivated and banned permanently, without even having the right to reply, I believe this was a mistake and I need it to be activated again my @wildunmellowyell376c I opened a ticket but I haven't received a response yet and I'm scared of losing my account which is already 4 years old and has many items, I needed to speak to support to resolve this
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Ashleyellenposted
about 1 year ago
If you are unable to get into ticket with email that you have .it would be best to make alt account to be able to make ticket and reply to imvu
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Guestposted
about 1 year ago
I didn't make the ticket using this profile because I can't access mine because it's banned and it says it's deactivated but I have the ID number they sent in my email, can I use it somewhere to find it?
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Ashleyellenposted
about 1 year ago
Imvu reply by ticket case only . you can check there to see if they reply
Is the response via email? And can everything be resolved in the email itself? The ban is saying that I shared links that break terms but I never did that or shared anything within IMVU, I'm using a translator to speak
Recently I was unfairly banned, having my account deactivated and banned permanently, without even having the right to reply, I believe this was a mistake and I need it to be activated again my @wildunmellowyell376c I opened a ticket but I haven't received a response yet and I'm scared of losing my account which is already 4 years old and has many items, I needed to speak to support to resolve this
0 Votes
5 Comments
Ashleyellen posted about 1 year ago
If you are unable to get into ticket with email that you have .it would be best to make alt account to be able to make ticket and reply to imvu
0 Votes
Guest posted about 1 year ago
I didn't make the ticket using this profile because I can't access mine because it's banned and it says it's deactivated but I have the ID number they sent in my email, can I use it somewhere to find it?
0 Votes
Ashleyellen posted about 1 year ago
Imvu reply by ticket case only . you can check there to see if they reply
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Guest posted about 1 year ago
Is the response via email? And can everything be resolved in the email itself? The ban is saying that I shared links that break terms but I never did that or shared anything within IMVU, I'm using a translator to speak
0 Votes
Ashleyellen posted about 1 year ago
Hello, the ticket takes 1-5 days response
Or by the phone:
- 1-866-761-0975 (U.S. toll-free)
- 1-650-321-8334 (International)
6am-6pm pst
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