IMVU Studio Suddenly won't Load and freezes

Posted 3 months ago by Fontine

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Fontine
Fontine

Please Help somone, It's only been a week where I go to studio to create and it's loading but won't load. and it freezes so I can't close the app. I've tried uninstalling and reinstalling , clearing the cache and still won't load. Please if somone can assist I'd be so grateful. I Love creating :(

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Drosselmeyer IMVU Staff

Drosselmeyer posted 3 months ago Admin

Hi @Fontine, I had a look at your 'Report a Problem' Studio log files and I have a couple of things:

1. We released a "hot fix" update yesterday, Studio version 1.32.7. Is the issue still happening with this latest version?

2. If you are still encountering the issue, try going to 'Preferences' and turning off 'Optimize Previews' and see if the issue continues.

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Ashleyellen Staff

Ashleyellen posted 3 months ago

Make sure to push report . I will pass it to staff 

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Fontine

Fontine posted 3 months ago

I've cleared cache and done everything. Uninstall and reinstall. It finally did come up but now I'm having these issues as attached, Why is this happening,

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Ashleyellen Staff

Ashleyellen posted 3 months ago

I’m actually having same issue that you’re having too . Have you do this steps ttp://im.vu/help1066  let me know 

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Fontine

Fontine posted 3 months ago

How do I report it to the IMVU Studio 

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Ashleyellen Staff

Ashleyellen posted 3 months ago

Hello, have you report the imvu studio ? For them to look into it 

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Fontine

Fontine posted 3 months ago

Sorry I forgot it's Windows 11

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