Please Help somone, It's only been a week where I go to studio to create and it's loading but won't load. and it freezes so I can't close the app. I've tried uninstalling and reinstalling , clearing the cache and still won't load. Please if somone can assist I'd be so grateful. I Love creating :(
0 Votes
7 Comments
Sorted by
Drosselmeyerposted
16 days ago
Admin
Hi @Fontine, I had a look at your 'Report a Problem' Studio log files and I have a couple of things:
1. We released a "hot fix" update yesterday, Studio version 1.32.7. Is the issue still happening with this latest version?
2. If you are still encountering the issue, try going to 'Preferences' and turning off 'Optimize Previews' and see if the issue continues.
0 Votes
Ashleyellenposted
19 days ago
Make sure to push report . I will pass it to staff
0 Votes
Fontineposted
19 days ago
I've cleared cache and done everything. Uninstall and reinstall. It finally did come up but now I'm having these issues as attached, Why is this happening,
Please Help somone, It's only been a week where I go to studio to create and it's loading but won't load. and it freezes so I can't close the app. I've tried uninstalling and reinstalling , clearing the cache and still won't load. Please if somone can assist I'd be so grateful. I Love creating :(
0 Votes
7 Comments
Drosselmeyer posted 16 days ago Admin
Hi @Fontine, I had a look at your 'Report a Problem' Studio log files and I have a couple of things:
1. We released a "hot fix" update yesterday, Studio version 1.32.7. Is the issue still happening with this latest version?
2. If you are still encountering the issue, try going to 'Preferences' and turning off 'Optimize Previews' and see if the issue continues.
0 Votes
Ashleyellen posted 19 days ago
Make sure to push report . I will pass it to staff
0 Votes
Fontine posted 19 days ago
I've cleared cache and done everything. Uninstall and reinstall. It finally did come up but now I'm having these issues as attached, Why is this happening,
Attachments (1)
Screenshot 2....png
223 KB
0 Votes
Ashleyellen posted 29 days ago
I’m actually having same issue that you’re having too . Have you do this steps ttp://im.vu/help1066 let me know
0 Votes
Fontine posted 29 days ago
How do I report it to the IMVU Studio
0 Votes
Ashleyellen posted 29 days ago
Hello, have you report the imvu studio ? For them to look into it
0 Votes
Fontine posted 30 days ago
Sorry I forgot it's Windows 11
0 Votes
Login to post a comment