After clicking the new chat option for live support I used the live chat and clicked the X and now it doesn't show up at the bottom right anymore no matter how much I refresh the browser. I've had to open whole different browsers to get it to work and the same thing still happens with them. I have VIP so I don't understand why the live support option only works one time and disappears for good now.
deleted browser history and cleared cache and the button still does not show up at all no matter how much i refresh the page.
0 Votes
Ashleyellenposted
about 1 month ago
Make sure you refresh your website and history. You can use different browsers if it needed . As long you’re log in first
0 Votes
T
Tacoposted
about 1 month ago
same too, but my issue is with the typing bar, it disappears everytime
0 Votes
Ashleyellenposted
about 1 month ago
Did you also clear history too?
If so try other browser if that helps . Refresh again . As long you are vip
0 Votes
G
Greedyposted
about 1 month ago
i am logged in everytime but the button doesnt show up unless i log in on an entirely different browser. ive logged in and out and refreshed the page 5-10 times and it still doesnt show up unless i open a different browser like edge or opera etc.
0 Votes
Ashleyellenposted
about 1 month ago
Make sure you’re log in first . And then you’ll see “ chat us us “ at bottom right side
After clicking the new chat option for live support I used the live chat and clicked the X and now it doesn't show up at the bottom right anymore no matter how much I refresh the browser. I've had to open whole different browsers to get it to work and the same thing still happens with them. I have VIP so I don't understand why the live support option only works one time and disappears for good now.
1 Votes
7 Comments
Ashleyellen posted about 1 month ago
Try contacting imvu https://support.imvu.com/support/tickets/new
0 Votes
Greedy posted about 1 month ago
deleted browser history and cleared cache and the button still does not show up at all no matter how much i refresh the page.
0 Votes
Ashleyellen posted about 1 month ago
Make sure you refresh your website and history. You can use different browsers if it needed . As long you’re log in first
0 Votes
Taco posted about 1 month ago
same too, but my issue is with the typing bar, it disappears everytime
0 Votes
Ashleyellen posted about 1 month ago
Did you also clear history too?
If so try other browser if that helps . Refresh again . As long you are vip
0 Votes
Greedy posted about 1 month ago
i am logged in everytime but the button doesnt show up unless i log in on an entirely different browser. ive logged in and out and refreshed the page 5-10 times and it still doesnt show up unless i open a different browser like edge or opera etc.
0 Votes
Ashleyellen posted about 1 month ago
Make sure you’re log in first . And then you’ll see “ chat us us “ at bottom right side
0 Votes
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