2 issues

Posted 19 days ago by BunnyCakes

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Un Solved

BunnyCakes

Issue 1. The what I have on or wearing button is buried low in the options for getting dressed. What I have on should be at the top of the menu options.

Issue 2. I can't get my profile to update on the Next. I can't update my name and info. I went to the classic and I was able to update one of them but can get it to save on the Next.

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7 Comments

BunnyCakes posted 14 days ago

I don't need help though. Like I said before "This issue is for the site developers. The first issue is a change to the site. The second issue is also a site issue. Neither can be resolved by me or contacting support. "

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Ashleyellen posted 14 days ago

Yes you can post your issue you’re having to share your experiences. Imvu can look into issues to see what they can help with you from support.

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BunnyCakes posted 14 days ago

I do not see bugs support option in the support menu. Why do we have a forum to report bugs but then suggest contacting support?

Doesn't that seem redundant? Wouldn't the best option to have a forum post so anyone else having the same issue can also comment?

I feel that contacting support would just flood the message system.
Didn't you already contact staff about this issue?

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Ashleyellen posted 15 days ago

Hello @bunnycakes contacting support can be utilized to report bugs in addition to receiving support.

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Ashleyellen posted 18 days ago

I pass it to staff if they can do anything about it .

1 Votes

BunnyCakes posted 18 days ago

This issue is for the site developers. The first issue is a change to the site. The second issue is also a site issue. Neither can be resolved by me or contacting support. Please pass this information on to the appropriate team. Thank you!

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Ashleyellen posted 19 days ago

Hello,

Hello, this article explains how to clear cache http://im.vu/help706

Contact imvu

https://support.imvu.com/support/tickets/new

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