2 issues

Posted 3 months ago by BunnyCakes

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BunnyCakes
BunnyCakes

Issue 1. The what I have on or wearing button is buried low in the options for getting dressed. What I have on should be at the top of the menu options. 

Issue 2. I can't get my profile to update on the Next. I can't update my name and info. I went to the classic and I was able to update one of them but can get it to save on the Next.

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BunnyCakes

BunnyCakes posted 3 months ago

I don't need help though. Like I said before "This issue is for the site developers. The first issue is a change to the site. The second issue is also a site issue. Neither can be resolved by me or contacting support. "

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Meeows Ashleyellen

Meeows posted 3 months ago

Yes you can post your issue you’re having to share your experiences. Imvu can look into issues to see what they can help with you from support. 

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BunnyCakes

BunnyCakes posted 3 months ago

I do not see bugs support option in the support menuWhy do we have a forum to report bugs but then suggest contacting support? 

Doesn't that seem redundant? Wouldn't the best option to have a forum post so anyone else having the same issue can also comment?

I feel that contacting support would just flood the message system.
Didn't you already contact staff about this issue?

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Meeows Ashleyellen

Meeows posted 3 months ago

Hello @bunnycakes contacting support can be utilized to report bugs in addition to receiving support.

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Meeows Ashleyellen

Meeows posted 3 months ago

I pass it to staff if they can do anything about it . 

1 Votes

BunnyCakes

BunnyCakes posted 3 months ago

This issue is for the site developers. The first issue is a change to the site. The second issue is also a site issue. Neither can be resolved by me or contacting support. Please pass this information on to the appropriate team. Thank you!

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Meeows Ashleyellen

Meeows posted 3 months ago

Hello, 

Hello, this article explains how to clear cache http://im.vu/help706


Contact imvu 

https://support.imvu.com/support/tickets/new

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