Credits delay

Posted 21 days ago by Bigwwp

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Bigwwp

I gifted two people 10k credits last night then tried to buy more for myself. It keep saying something about reach out to a customer service rep. It wouldn’t let me buy the credits. This morning I get up to buy the credits, it lets me but delays them and says it’s under review. Why? Will I lose my account?

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Ashleyellen Ashleyellen

Ashleyellen posted 21 days ago

Hello, IMVU pends orders as a security measure

https://www.imvu.com/next/settings/order/


This article explains pending orders

http://im.vu/help394


contact imvu 

https://support.imvu.com/support/tickets/new

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