As of yesterday, I can no longer see wishlists of other users. No matter if a user has items or not nothing shows for me on IMVU mobile. I have not checked desktop or classic. I can still gift from shop but all wishlists are empty. I am using the updated version of the IMVU mobile app. I am running IOS 17.7 on an IPhone 14 Pro Max.
This is happening all over - I honestly feel this is an IMVU Server issue as product images do not show in shop nor do badge images and even some user profile pictures do not show - this happens on both browser, client, and mobile - clearly this is an IMVU server issue and not on our (i.e. the user) end - IMVU staff is not truly looking into this and will tell you to troubleshoot via their knowledge base articles and act like nothing is wrong with their server when it is their server with the issue.
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Belladonnaposted
4 days ago
If this happens it seems you need a support ticket. They never got back to me but they did resolve the issue.
0 Votes
Davonposted
10 days ago
Hey there belladonna, you need to provide them with the details of the problem that you are having with imvu desktop /mobile if their reply didn't go well then I will likely pass over to staff.
I have got the same issue now. running android emui 12 huawei mate 10 pro,never had this problem before,now it occurs almost 2 to 3 days. weird that one of my friends,her wishlist can be seen,but not from others. any suggestions? already submitted a ticket. last version of imvu app. also from classic i can gift and see the wishlist. mobile app and next website no.
As of yesterday, I can no longer see wishlists of other users. No matter if a user has items or not nothing shows for me on IMVU mobile. I have not checked desktop or classic. I can still gift from shop but all wishlists are empty. I am using the updated version of the IMVU mobile app. I am running IOS 17.7 on an IPhone 14 Pro Max.
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xMRSVicciouZKHALEDx posted 4 days ago
This is happening all over - I honestly feel this is an IMVU Server issue as product images do not show in shop nor do badge images and even some user profile pictures do not show - this happens on both browser, client, and mobile - clearly this is an IMVU server issue and not on our (i.e. the user) end - IMVU staff is not truly looking into this and will tell you to troubleshoot via their knowledge base articles and act like nothing is wrong with their server when it is their server with the issue.
0 Votes
Belladonna posted 4 days ago
If this happens it seems you need a support ticket. They never got back to me but they did resolve the issue.
0 Votes
Davon posted 10 days ago
Hey there belladonna, you need to provide them with the details of the problem that you are having with imvu desktop /mobile if their reply didn't go well then I will likely pass over to staff.
How to contact customer service:
https://support.imvu.com/support/tickets/new
How to create and reply to a ticket: http://im.vu/help396
How to create a ticket on Mobile: http://im.vu/help769
Thank you!
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Lavre posted 11 days ago
I have got the same issue now. running android emui 12 huawei mate 10 pro,never had this problem before,now it occurs almost 2 to 3 days. weird that one of my friends,her wishlist can be seen,but not from others. any suggestions? already submitted a ticket. last version of imvu app. also from classic i can gift and see the wishlist. mobile app and next website no.
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Ashleyellen posted 14 days ago
Contact imvu https://support.imvu.com/support/tickets/new
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Belladonna posted 14 days ago
Thank you for your response. I followed the directions in the support article and it still does not show any wishlist.
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Ashleyellen posted 15 days ago
Hello, this article explains how to clear cache iOS mobile http://im.vu/help819
Contact imvu https://support.imvu.com/support/tickets/new
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