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Posted 2 months ago by Guest
How long does VU take to respond to a ticket? I sent one 2 days ago and still haven’t heard back yet from them.
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Davon posted 2 months ago
Hi, it usually can take 1-5 full days for non vips and 1-3 days for vips for customer service support to reply to your case tickets.
How to connect imvu customer service support:
https://support.imvu.com/support/tickets/new
How to file and respond to a ticket: http://im.vu/help396
How to file and respond to tickets on mobile: http://im.vu/help769
Thanks
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How long does VU take to respond to a ticket? I sent one 2 days ago and still haven’t heard back yet from them.
0 Votes
1 Comments
Davon posted 2 months ago
Hi, it usually can take 1-5 full days for non vips and 1-3 days for vips for customer service support to reply to your case tickets.
How to connect imvu customer service support:
https://support.imvu.com/support/tickets/new
How to file and respond to a ticket: http://im.vu/help396
How to file and respond to tickets on mobile: http://im.vu/help769
Thanks
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