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Posted 6 months ago by Guest
How long does VU take to respond to a ticket? I sent one 2 days ago and still haven’t heard back yet from them.
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3 Comments
Ashleyellen posted 2 days ago
Helllo @Guest may you tell me your ticket number ? I may won’t hear from staff sometime on Monday .
Guest posted 2 days ago
Mines been on waiting for agent for like 2 weeks
Davon posted 6 months ago
Hi, it usually can take 1-5 full days for non vips and 1-3 days for vips for customer service support to reply to your case tickets.
How to connect imvu customer service support:
https://support.imvu.com/support/tickets/new
How to file and respond to a ticket: http://im.vu/help396
How to file and respond to tickets on mobile: http://im.vu/help769
Thanks
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How long does VU take to respond to a ticket? I sent one 2 days ago and still haven’t heard back yet from them.
0 Votes
3 Comments
Ashleyellen posted 2 days ago
Helllo @Guest may you tell me your ticket number ? I may won’t hear from staff sometime on Monday .
0 Votes
Guest posted 2 days ago
Mines been on waiting for agent for like 2 weeks
0 Votes
Davon posted 6 months ago
Hi, it usually can take 1-5 full days for non vips and 1-3 days for vips for customer service support to reply to your case tickets.
How to connect imvu customer service support:
https://support.imvu.com/support/tickets/new
How to file and respond to a ticket: http://im.vu/help396
How to file and respond to tickets on mobile: http://im.vu/help769
Thanks
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