As LeStat mentions, this looks like a permissions issue. Are you running any anti-virus software which might be blocking access to you Documents folder?
0 Votes
M
MysticSinZposted
about 2 months ago
What should I do?
IMVU Support team dont know how to fix it.
I was told to come here for advice and the rep asked me if he could have permission to enter my account and change my password. (he got a big NO on that one).
Then just now I log in and the IMVU rep. asked me for the error message, which was uploaded in the message he was replying too. :(
Ive never seen such incompetence in my years of gaming and never had so many issues with IMVU as I have had this year alone out of the 15 years I have been here.
1 Votes
LestatDeLioncourtposted
about 2 months ago
The only time I have seen this is when people do not have administrator rights to the IMVU folder in My Documents.
I keep getting an error message when i try to create.
See attachment below.
I put a ticket in 8 days ago and no reply. I have spoke to IMVU help reps, and the issue is inresolved.
Has anyone else ever gotten this error message and if so what did you do?
I have uninstalled, installed many times, even using different version and made sure caches were cleared and programs deleted before reinstalling.
I have run IMVU as administrator. All the steps multiple times and nothing works.
Need your Help
Attachments (1)
Screenshot 2....png
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3 Comments
Drosselmeyer posted about 2 months ago Admin
As LeStat mentions, this looks like a permissions issue. Are you running any anti-virus software which might be blocking access to you Documents folder?
0 Votes
MysticSinZ posted about 2 months ago
What should I do?
IMVU Support team dont know how to fix it.
I was told to come here for advice and the rep asked me if he could have permission to enter my account and change my password. (he got a big NO on that one).
Then just now I log in and the IMVU rep. asked me for the error message, which was uploaded in the message he was replying too. :(
Ive never seen such incompetence in my years of gaming and never had so many issues with IMVU as I have had this year alone out of the 15 years I have been here.
1 Votes
LestatDeLioncourt posted about 2 months ago
The only time I have seen this is when people do not have administrator rights to the IMVU folder in My Documents.
0 Votes
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