Account being on hold for no reason

Posted about 2 months ago by NadiahWilliams

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NadiahWilliams

I haven’t been on my account for 6 months I come back today and my account is on hold I haven’t been on it so why would it be on hold for I have over 75,809 credit in that account I can’t transfer to my sister so she can use it since I can’t. I can’t spend it. I can’t do nothing with it. I spent all that money on it and now I can’t use it and I wasn’t even on it. 

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Davon

Davon posted about 2 months ago

Hi, this article explains what to do if your account has been placed on hold:  http://im.vu/help647 


How to contact customer service:

https://support.imvu.com/support/tickets/new


How to file and respond to a ticket:

 http://im.vu/help396 

How to file and respond to a mobile ticket:

http://im.vu/help769 


Thanks

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