By Private Message Or Respond To This Here Discussion, Plz, See What You Can Do To Resolve These Issues, I've Been On IMVU Long Enough That I Shouldn't Be Having Problems Like This, & Be Treated This Way Especially When I Never Gave A Fuss About Access Pass, VIP, & IMVU Services Being Completely Ruined... The Least Someone Can Do, Is Help Resolve These Issues...
Any IMVU Staff At All, Anyone?? o_@
-----------------------------------------------
It's Telling Me To Verify My Account, & That It's On Hold Until I Verify... -- But I've Already Been Using My Account Before The Hold Was Placed...
This Was After An Account Was Given Back To Me After A Sudden Random Inactivity Was Haltering My Account From Access... Problem Was I Wasn't Inactive, & The Inactivity Was Still Taken Place...
Anyways, Now The Account Is On Hold, & I Don't Know Why?? Is It Cause Too Many Password Uses, Or Is This Another Reason??
Regardless, I'm Able To Fully Use The Account Both On IMVU & On The Website, But The Error Message Still Continually Pops Up Regardless, & I Could Of Sworn, I Had Already Cleared The Account Hold Problem From The Account...
Is There A Bug Over These Account Holds, Or What Is The Deal Here??
Why Would This Be Happening, When I Already Cleared The Account Hold??
If It's An E-Mail Thing, Why Is It Letting Me Change The E-Mail On The Account, Even Though It Says The Account Is On Hold??
If I Change The E-Mail, Will This Fix The Account Hold?? If I Verify The Account With A New E-Mail??
I Lost My Old E-Mail During The COVID Problems After 2020, But I Can Still Change My E-Mail In My IMVU Account Settings...
My IMVU User Is Named:
Aresie
Any Help Would Be Nice...
PS: I Have Tried To Contact IMVU Staff About Account Problems For Various Accounts That I Have, & IMVU Staff Has Been Very, Very Responsive, But Also Very Ignoring The Situations...
They Respond, But It's Like They Don't Want Me To Know That They Made My Accounts Buggy After They Gave Me Them Back...
I'm Not Sure, But I've Never Had This Problem Before, & I've Never Gotten An Account Problem Like This Before To A Point Where I Can't Just Claim That I Own It, & Then Go, & Sign-Back In As If It's Normal Without Changing Any Passwords...
I Also Never Suspected That An Account That We Pay For, Can Result In The IMVU Staff Just Taking Them Away, & Deleting Them Without Us Even Knowing, Either... ~_~
Just Simply, Due To An Inactivity Of Their Claim In Which I Found That Never Took Place, Especially When We Were Promised That If We Took Certain Steps, Like Owning Our Accounts Before A Certain Date, That Our Accounts Would Be Protected By Account Ownership, Yet Even This Was Disregarded By The IMVU Staff,
It's Even Weirder That They Only Took & Deleted 1 Or 2 Accounts, & Did Not Take All The Accounts That Were Under The Same Issue, ~_~
Why Only Choose Specific Accounts, When All The Accounts Would Actually Be In The Same Issue??
When It Really Comes Down To It, & It Really Comes Down To The Account Problems After The Accounts Are Placed On Inactivity, & Deactivated From Our Access Of Ownership...
Getting The Accounts Back Without The IMVU Staff Making It Extremely Difficult, Seems To Be A Chore That Is Impossible To Grasp Any Reward From...
Just To Show My Results Here: -- 1 Account Returned Won't Let Me Log-In, But It's Active -- 1 Account Returned Won't Let Me Log-In, But It's Also Active -- 1 Account Returned Lets Me Access, But Tells Me It's On Hold, I Clear It ------ This Same Account Then Becomes On Hold Again, ~_~ -- 1 Account Gets Deleted Permanently From The System ------ This Account Was Promised Protection From This Very Issue -- 1 Account Gets Permanently Deleted From The System ------ This Account Was Never Promised Protection At All
Then Lastly, 2 Of My Accounts Never Became In-Active At All, & Above All... 1 Of My Inactive Accounts Was Returned Back To Me, & Was Never Placed On Hold At All For This Very Problem That I'm Having With All My Other Accounts...
All Of These Account Problems Are At The Exact Same Time, & They Should Of All Been Entirely Active, & Not Been Inactive At All, Because I Have Used Them During The Time That I Was Told They Were In-Active For...
Yet, I Still Have No Access To Them At All, & I'm Getting Mixed Results From All Of Them...
& In The Last 4 Years, I've Been Having A Lot Of E-Mail Problems, None Of My E-Mails Want To Work Anymore, Even The One's I Use Most Frequently All The Time Are Exibiting Problems...
Sooooo, This Makes It Even Harder For Me To Fix An Account Problem, Should The Account Become In-Active & Placed On Hold...
But I Can Prove, & Also Verify That I Am The Owner Of All The Accounts...
Yet, The IMVU Staff Has Been Very Un-Helpful For This Process...
Is There Anyone Else Having A Problem Where The IMVU Staff Isn't Resolving The Problem & Is Being Very Un-Helpful With Your Own Problems??
Anyone Else Going Through This??
& Does Anyone Actually Believe That Accounts Returned Back To Them Are Indeed Bugged Or Glitched??
What Do You Think??
0 Votes
2 Comments
Sorted by
L
LucylNyuuposted
29 days ago
Inactivity: We value your account's privacy even during periods of inactivity. If your account remains unused for an extended period, a hold may be initiated.
Suspicious Login Behavior:To protect your account from misuse and unauthorized changes, we may temporarily suspend it if we detect suspicious login behavior, such as unusual transactions or the use of your avatar.
This Explains The Problem I Have Right Here... These Two Things Conflict With Each Other, o_@
This Makes Things Very Hard On The People Trying To Fix Things... ~_~
#1.) You Hold & Deactivate An Account When It's Inactive...
When I Person Claims That They Want It Back...
You Grant Them The Account Back, & Re-Activate The Account...
But As Soon As They Try To Claim The Account, You Place Them On Hold For The Purpose Of Suspicious Log-In Behavior Activity...
Once That Happens??
Anyone Trying To Get The Account Back, Is Bricked By A Wall They Can't Reach Through...
Which Creates A No Win Situation For People Trying To Use Their Accounts Again...
This Is The Exact Problem I Have...
& You Just Confirmed That The Problem Is Exactly What I Was Expecting All Along...
That This Isn't A Problem On My End... It's Actually On Your End...
The Problem Is This:
Can This Be Fixed??
Because I Was Never Notified That This Was Being Worked Out This Way, & I Never Was Aware Of This Change At All...
Last I Was Aware, Anyone Before A Specific Date Who Bought Or Owned Their Name Was By That Statement Granted Protection Of Their Account From Being Permanently Deleted...
It Seemed Fine For 2 Of My Accounts, But Clearly This Is Inconsistant, & Some Of My Accounts Are Not Getting The Same Treatment, ~_~
& They All Fall In The Same Pattern, Which Seems To Be That Somebody Is Just Being Picky & Choosy Which Account Is Fine, & Which Is Not...
Such As The Fact That YutakaSuzuki & LucylNyuu & ThePunisher2042 & OlthantBausason
All Were Not Used For 4 Years, Because Of My COVID Reason...
Why YutakaSuzuki & LucylNyuu Were Not Placed On Hold, But ThePunisher & OlthantBausason Were Placed On Hold Under The Same Situation Makes Absolutely Zero Sense To Me, o_@
All 4 Of Them Have Paid Items, All 4 Of Them Have AP, & All 4 Of Them Had At One Point VIP...
Sooooo, What Is The Difference Between YutakaSuzuki & LucylNyuu
That ThePunisher2042 & OlthantBausason Didn't Get The Same Treatment For??
The Same Could Be Said About The KetonZokorLarnel Account Which Got Deleted...
It Fell Under The Same Situation, It Was An AP Account, It Had VIP At One Point, & It Also Was Inactive For Like 4 Years...
Yet That One Was Deleted, But None Of The Other One's Were??
What Is With The Inconsistancy Here??
Why Are Some Accounts Getting Treatments & Others Are Not?? Why Are They Getting All Different Treatments??
Then Above All, You Also Deleted An Account That I Used The Most Recent Of Them All...
& At This Point...
With Items Not Working In The Shop, My Content Mysteriously Disappearing In My Inventory...
& This Whole Inconsistancy Problem??
How Does Anyone Expect Me To Have A Good Time Here?? o_@
I'm Not Mad At IMVU, I'm Just Disappointed Because All I've Asked For The Last 4 Years Now, Is For Things To Just Go Back The Way They Were...
My Last 4 Years Was Spent On The STEAM Market, Which Supposedly Is Supposed To Be The #1 PC Gaming Space, Where Supposedly 60 To 70 % Of The Users Treated The Company As If They Wanted To Physically Visit Them To Kill Them... & Just Before Christmas Of 2024...
The CEO Came Out Stating This Was A Giant Mistake...
All I've Asked, Is I Just Want My 8 Years Back That I Lost From This, Because I Never Wanted Anything To Do With Any Of This...
& I'm Super Pissed At The People Who've Done This, & You Have Zero Idea Of How Much I Went Through To Make Sure I Did Not Die The Last 4 Years...
I Felt Like I Was Being Poisoned To Death, & At The End Of The Day...
In 2025, I Don't Wanna Argue Anymore, I Don't Wanna Fight, I Don't Wanna Be Mad At Anyone...
I Just Want My Life Back, & That's All I Want...
I Come On IMVU, Because Can Have Privacy On IMVU, I Can Enjoy My Time, & All That Outside Noise Doesn't Bother Me, I Come To IMVU, Because It's Not A Place Like STEAM Where The Company Is Being Insulted 24/7 By Everyone...
No, People Leave The Entire IMVU Staff Alone...
It's 2025, & All I Want Is My Life Back That Was Stolen, & All I Wanna Do, Is Just Move Into 2025 Without Any Issues...
No Arguing, No Fighting, Just Going Back To Life The Way As If The Last 4 Years Never Happened...
But Trying To Do That...
The World Is A Giant Mess, & Instead Of Working This Mess Out, People Are Just Saying, Oh, Well, Too Bad...
& Not Willing To Work Any Of It Out, ~_~
I Almost Lost A Like 30 Year E-Mail Just Recently, Simply, Because A New Update In The Terms Claimed That I Never Used The Account A Phone I Recently Bought, Then I'm Being Told That My Primary E-Mail, Which Is This One, Requires A
0 Votes
Meeowsposted
about 1 month ago
Hello. This article explains about account on hold for many reason http://im.vu/help647
If Any IMVU Staff Reads This??
Plz Contact My IMVU Main Account,
Under The Name:
YutakaSuzuki
By Private Message Or Respond To This Here Discussion,
Plz, See What You Can Do To Resolve These Issues,
I've Been On IMVU Long Enough That I Shouldn't Be
Having Problems Like This, & Be Treated This Way
Especially When I Never Gave A Fuss About
Access Pass, VIP, & IMVU Services Being Completely
Ruined... The Least Someone Can Do, Is Help
Resolve These Issues...
Any IMVU Staff At All, Anyone?? o_@
-----------------------------------------------
It's Telling Me To Verify My Account, & That It's On Hold Until I Verify...
-- But I've Already Been Using My Account Before The Hold Was Placed...
This Was After An Account Was Given Back To Me
After A Sudden Random Inactivity Was Haltering My
Account From Access... Problem Was I Wasn't Inactive,
& The Inactivity Was Still Taken Place...
Anyways, Now The Account Is On Hold, &
I Don't Know Why?? Is It Cause Too Many Password
Uses, Or Is This Another Reason??
Regardless, I'm Able To Fully Use The Account
Both On IMVU & On The Website, But The Error
Message Still Continually Pops Up Regardless,
& I Could Of Sworn, I Had Already Cleared The
Account Hold Problem From The Account...
Is There A Bug Over These Account Holds,
Or What Is The Deal Here??
Why Would This Be Happening,
When I Already Cleared The Account Hold??
If It's An E-Mail Thing, Why Is It Letting Me Change
The E-Mail On The Account, Even Though It Says
The Account Is On Hold??
If I Change The E-Mail, Will This Fix The Account Hold??
If I Verify The Account With A New E-Mail??
I Lost My Old E-Mail During The COVID Problems After 2020,
But I Can Still Change My E-Mail In My IMVU Account Settings...
My IMVU User Is Named:
Aresie
Any Help Would Be Nice...
PS: I Have Tried To Contact IMVU Staff About
Account Problems For Various Accounts That
I Have, & IMVU Staff Has Been Very, Very
Responsive, But Also Very Ignoring The Situations...
They Respond, But It's Like They Don't Want
Me To Know That They Made My Accounts
Buggy After They Gave Me Them Back...
I'm Not Sure, But I've Never Had This Problem Before,
& I've Never Gotten An Account Problem Like This Before
To A Point Where I Can't Just Claim That I Own It,
& Then Go, & Sign-Back In As If It's Normal Without
Changing Any Passwords...
I Also Never Suspected That An Account That We Pay For,
Can Result In The IMVU Staff Just Taking Them Away,
& Deleting Them Without Us Even Knowing, Either... ~_~
Just Simply, Due To An Inactivity Of Their Claim In
Which I Found That Never Took Place, Especially
When We Were Promised That If We Took Certain
Steps, Like Owning Our Accounts Before A Certain Date,
That Our Accounts Would Be Protected By Account Ownership,
Yet Even This Was Disregarded By The IMVU Staff,
It's Even Weirder That They Only Took & Deleted 1 Or 2 Accounts,
& Did Not Take All The Accounts That Were Under The Same Issue, ~_~
Why Only Choose Specific Accounts, When
All The Accounts Would Actually Be In The Same Issue??
Makes Absolutely No Sense To Me...
-------------------------------------------------------------------------------------
When It Really Comes Down To It, & It Really
Comes Down To The Account Problems After
The Accounts Are Placed On Inactivity, & Deactivated
From Our Access Of Ownership...
Getting The Accounts Back Without The IMVU Staff
Making It Extremely Difficult, Seems To Be A Chore
That Is Impossible To Grasp Any Reward From...
Just To Show My Results Here:
-- 1 Account Returned Won't Let Me Log-In, But It's Active
-- 1 Account Returned Won't Let Me Log-In, But It's Also Active
-- 1 Account Returned Lets Me Access, But Tells Me It's On Hold, I Clear It
------ This Same Account Then Becomes On Hold Again, ~_~
-- 1 Account Gets Deleted Permanently From The System
------ This Account Was Promised Protection From This Very Issue
-- 1 Account Gets Permanently Deleted From The System
------ This Account Was Never Promised Protection At All
Then Lastly, 2 Of My Accounts Never Became In-Active At All,
& Above All... 1 Of My Inactive Accounts Was Returned Back To Me,
& Was Never Placed On Hold At All For This Very Problem That I'm Having
With All My Other Accounts...
All Of These Account Problems Are At The Exact Same Time,
& They Should Of All Been Entirely Active, & Not Been Inactive
At All, Because I Have Used Them During The Time That I Was
Told They Were In-Active For...
Yet, I Still Have No Access To Them At All, & I'm Getting
Mixed Results From All Of Them...
& In The Last 4 Years, I've Been Having A Lot Of E-Mail Problems,
None Of My E-Mails Want To Work Anymore, Even The One's I Use
Most Frequently All The Time Are Exibiting Problems...
Sooooo, This Makes It Even Harder For Me To Fix An Account Problem,
Should The Account Become In-Active & Placed On Hold...
But I Can Prove, & Also Verify That I Am The Owner Of All The Accounts...
Yet, The IMVU Staff Has Been Very Un-Helpful For This Process...
--------------------------------------------------------------------------------------------------
In Conclusion:
If Anyone Knows What I Could Do About This??
Plz, Let Me Know??
Is There Anyone Else Having A Problem Where
The IMVU Staff Isn't Resolving The Problem
& Is Being Very Un-Helpful With Your Own Problems??
Anyone Else Going Through This??
& Does Anyone Actually Believe That Accounts Returned
Back To Them Are Indeed Bugged Or Glitched??
What Do You Think??
0 Votes
2 Comments
LucylNyuu posted 29 days ago
Inactivity: We value your account's privacy even during periods of inactivity. If your account remains unused for an extended period, a hold may be initiated.
Suspicious Login Behavior: To protect your account from misuse and unauthorized changes, we may temporarily suspend it if we detect suspicious login behavior, such as unusual transactions or the use of your avatar.
-----------------------------------------------------------------------------------
This Explains The Problem I Have Right Here... These Two Things Conflict With Each Other, o_@
This Makes Things Very Hard On The People Trying To Fix Things... ~_~
#1.) You Hold & Deactivate An Account When It's Inactive...
When I Person Claims That They Want It Back...
You Grant Them The Account Back, & Re-Activate The Account...
But As Soon As They Try To Claim The Account, You Place Them On Hold
For The Purpose Of Suspicious Log-In Behavior Activity...
Once That Happens??
Anyone Trying To Get The Account Back, Is Bricked By A Wall They Can't Reach Through...
Which Creates A No Win Situation For People
Trying To Use Their Accounts Again...
This Is The Exact Problem I Have...
& You Just Confirmed That The Problem
Is Exactly What I Was Expecting All Along...
That This Isn't A Problem On My End...
It's Actually On Your End...
The Problem Is This:
Can This Be Fixed??
Because I Was Never Notified That This
Was Being Worked Out This Way, &
I Never Was Aware Of This Change At All...
Last I Was Aware, Anyone Before A Specific Date
Who Bought Or Owned Their Name Was By That
Statement Granted Protection Of Their Account
From Being Permanently Deleted...
It Seemed Fine For 2 Of My Accounts,
But Clearly This Is Inconsistant, &
Some Of My Accounts Are Not Getting
The Same Treatment, ~_~
& They All Fall In The Same Pattern,
Which Seems To Be That Somebody
Is Just Being Picky & Choosy Which
Account Is Fine, & Which Is Not...
Such As The Fact That YutakaSuzuki & LucylNyuu
& ThePunisher2042 & OlthantBausason
All Were Not Used For 4 Years,
Because Of My COVID Reason...
Why YutakaSuzuki & LucylNyuu Were
Not Placed On Hold, But ThePunisher & OlthantBausason
Were Placed On Hold Under The Same Situation
Makes Absolutely Zero Sense To Me, o_@
All 4 Of Them Have Paid Items, All 4 Of Them Have AP,
& All 4 Of Them Had At One Point VIP...
Sooooo, What Is The Difference Between
YutakaSuzuki & LucylNyuu
That ThePunisher2042 & OlthantBausason
Didn't Get The Same Treatment For??
The Same Could Be Said About The
KetonZokorLarnel Account Which
Got Deleted...
It Fell Under The Same Situation,
It Was An AP Account, It Had VIP At One Point,
& It Also Was Inactive For Like 4 Years...
Yet That One Was Deleted, But None Of The Other One's Were??
What Is With The Inconsistancy Here??
Why Are Some Accounts Getting Treatments & Others Are Not??
Why Are They Getting All Different Treatments??
Then Above All, You Also Deleted An Account
That I Used The Most Recent Of Them All...
& At This Point...
With Items Not Working In The Shop,
My Content Mysteriously Disappearing In My Inventory...
& This Whole Inconsistancy Problem??
How Does Anyone Expect Me To Have A Good Time Here?? o_@
I'm Not Mad At IMVU, I'm Just Disappointed
Because All I've Asked For The Last 4 Years Now,
Is For Things To Just Go Back The Way They Were...
My Last 4 Years Was Spent On The STEAM Market,
Which Supposedly Is Supposed To Be The #1 PC Gaming Space,
Where Supposedly 60 To 70 % Of The Users Treated The
Company As If They Wanted To Physically Visit Them
To Kill Them... & Just Before Christmas Of 2024...
The CEO Came Out Stating This Was A Giant Mistake...
---------------------------------------------------------------------
In All Of These Last 4 Years...
All I've Asked, Is I Just Want My 8 Years Back That I Lost From This,
Because I Never Wanted Anything To Do With Any Of This...
& I'm Super Pissed At The People Who've Done This,
& You Have Zero Idea Of How Much I Went Through
To Make Sure I Did Not Die The Last 4 Years...
I Felt Like I Was Being Poisoned To Death,
& At The End Of The Day...
In 2025, I Don't Wanna Argue Anymore,
I Don't Wanna Fight, I Don't Wanna Be Mad
At Anyone...
I Just Want My Life Back, & That's All I Want...
I Come On IMVU, Because Can Have Privacy On IMVU,
I Can Enjoy My Time, & All That Outside Noise Doesn't Bother Me,
I Come To IMVU, Because It's Not A Place Like STEAM Where
The Company Is Being Insulted 24/7 By Everyone...
No, People Leave The Entire IMVU Staff Alone...
It's 2025, & All I Want Is My Life Back That Was Stolen,
& All I Wanna Do, Is Just Move Into 2025 Without Any Issues...
No Arguing, No Fighting, Just Going Back To Life The Way
As If The Last 4 Years Never Happened...
But Trying To Do That...
The World Is A Giant Mess, & Instead Of Working This Mess Out,
People Are Just Saying, Oh, Well, Too Bad...
& Not Willing To Work Any Of It Out, ~_~
I Almost Lost A Like 30 Year E-Mail Just Recently,
Simply, Because A New Update In The Terms Claimed
That I Never Used The Account A Phone I Recently Bought,
Then I'm Being Told That My Primary E-Mail, Which Is
This One, Requires A
0 Votes
Meeows posted about 1 month ago
Hello. This article explains about account on hold for many reason http://im.vu/help647
contact imvu https://support.imvu.com/support/tickets/new it takes 1-5 days response . You would need to verify again as you was before you said .
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
0 Votes
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